Mariah Looby Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Client: American Express

Toronto, Ontario, Canada

- Planned and implemented social media and communication campaigns and strategies for Lob, an indoor entertainment complex and restaurant. - Created engaging text, image and video content for Instagram, Facebook and TikTok, staying up to date with the latest digital trends. Identified, tracked and analyzed KPIs, insights and best practices to improve visibility and engagement. - Strengthened brand identity through written and digital content, aligning the content with Lob’s brand… Show more - Planned and implemented social media and communication campaigns and strategies for Lob, an indoor entertainment complex and restaurant. - Created engaging text, image and video content for Instagram, Facebook and TikTok, staying up to date with the latest digital trends. Identified, tracked and analyzed KPIs, insights and best practices to improve visibility and engagement. - Strengthened brand identity through written and digital content, aligning the content with Lob’s brand values. - Created and maintained an editorial calendar for all digital platforms, ensuring all platforms were up to date and free of any errors. - Pitched, developed and produced short video content on Instagram and TikTok, resulting in over 70,000 views in six months.- Booked and coordinated large group functions including corporate events, building relationships with clients leading to multiple re-bookings - Gathered information on each booking and effectively communicated with front and back of house to achieve quality event productions. Show less

Grand Bend, Ontario, Canada

- Established a successful online business baking and delivering sourdough bread and sourdough pizza dough. - Developed, created and managed daily content on Facebook and Instagram, ensuring a cohesive brand identity and encouraging engagement. - Effectively communicated and built meaningful connections with customers, resulting in 75% of customers re-ordering after their first order. - Created and maintained a website and social media pages to market Dough Boy. - Partnered… Show more - Established a successful online business baking and delivering sourdough bread and sourdough pizza dough. - Developed, created and managed daily content on Facebook and Instagram, ensuring a cohesive brand identity and encouraging engagement. - Effectively communicated and built meaningful connections with customers, resulting in 75% of customers re-ordering after their first order. - Created and maintained a website and social media pages to market Dough Boy. - Partnered with a local business, The Cottage Café, to expand production and customer reach within the target market. Show less

Grand Bend, Ontario

- Managed team productivity by assigning responsibilities, observing performance and providing feedback to employees. - Maintained a clean and organized inventory and curated displays of rotating seasonal jewelry and accessories. - Anticipated customer needs and provided then with high-quality service while upholding brand standards and values to ensure customer satisfaction. - Supervised inventory management, including ordering items, keeping stock and analyzing usage trends to… Show more - Managed team productivity by assigning responsibilities, observing performance and providing feedback to employees. - Maintained a clean and organized inventory and curated displays of rotating seasonal jewelry and accessories. - Anticipated customer needs and provided then with high-quality service while upholding brand standards and values to ensure customer satisfaction. - Supervised inventory management, including ordering items, keeping stock and analyzing usage trends to avoid overstock. - Trained and mentored over 10 new employees to become valuable assets to the team, leading to a seamless transition into their new roles. Show less