Mariah Woods Email & Phone Number

Seattle, Washington, US

Mid-Markets, Rentals

San Francisco, CA, US

Responsible for retention, upsell, and cross-sell opportunities throughout the full renewal cycle. Relationship building, forecasting, negotiating, and data analysis.- FY24: 112% YTD Gross Retention - Top Renewal Manager of the Quarter | Q4 Fiscal Year 2023

San Francisco, CA, US

Aligned to Education, Legal, and Not for Profit verticals.Book of business: ~$3.78M annually and 950 accounts.120%+ yearly attainment FY21; key metrics churn and upsell.

Seattle, WA, US

Q1-2019 Top Performer - measured on sales quota and churn percentageDrive and retain revenue within a book of business; 400 -500 accounts billing ~$1 million annuallyArticulate value through Tableau reporting to build relationships and create a pipeline of sales opportunitiesMonitor issues to identify churn risk and proactively limit that riskProficient.

New York, NY, US

Responsible for 3 departments totaling 35% of sales volumeSuccessfully managing and coaching a team of 30+ associateGather insights from customer survey data to achieve an increase in customer satisfaction metrics by 17.7% over last year Problem solve cross-functional issues by capitalizing on interpersonal skills Built relationships with executive team to.

New York, NY, US

Acquired the necessary processes and procedures involved within the retail landscape to become an agent of changeSynthesized financial, operational, and customer survey data to exceed sales plan by $10,000 as part of a capstone project

Bloomington, Indiana, US

Assist customers by phone in selecting and purchasing tickets to various sporting eventsAccountable for receiving and reconciling customers purchasesResponsible for verification and validation of customer accounts

Columbus, Indiana, US

Performed market sizing, method of entry and quantitative analysis studiesCollected data using secondary and primary researchPresented my key findings and recommendations to stakeholders

Sevilla, ES

Aided in the launch of the company´s newest brand Myfixpert. Myfixpert is a online web and mobile device repair marketplace that connects users and technicians alikeComplied information from technicians in all 17 of the Spanish regions to expand the marketplace

Communicated extensive knowledge of the menu to better serve guestsCoordinated with co-workers the best way to delegate tasks during the lunch hour rush.

Gathered information about the social issues affecting the local population.Communicated with the local citizens solely in Spanish while working and in town.Performed many physical tasks on the farms to aid those in need such as reflooring a house and weeding a local's crop land

Contacted over 1000 potential voters and logged their information.Directed and taught 10 other volunteers.Attended formal functions with Mrs. Brooks and her campaign manager.

Bachelor Of Science (B.S.), Marketing And International Business, Spanish Minor

International Business