Maria Isabel Moran Email & Phone Number

I approach my work with enthusiasm backed by training and a proven track record. Handling situations and inquiries is something I excel at always following established policies, procedures and standardized processes. With an eye, for detail I analyze, prioritize and promptly resolve client requests or issues. Time management is one of my strengths allowing me to handle tasks while meeting team goals and completing assignments on time.Moreover I have achieved accomplishments in my different roles including;Leadership in Client Services: I have overseen the delivery of $2 million in client services with satisfaction and retention as the primary focus.Improving Processes: Actively contributing to process improvement initiatives by creating workflows and automations that streamline operations. This has resulted in reduced delivery times and increased efficiency.Managing Capacity: Successfully forecasting and maintaining a team capacity to ensure we have the resources to meet client demands while optimizing resource allocation.Goal Achievement: Providing insights that help our team reach goals through effective collaboration with various departments for a unified and strategic client experienceMy talent for grasping applications combined with my ability to thrive in fast paced environments makes me an excellent fit for roles that require multitasking skills along, with delivering exceptional results.

Listed skills include Customer Experience, Data Studio, Social Media, Prospecting Skills, and 30 others.

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  Universidad Católica De Santiago De Guayaquil

  Logistics, Materials, And Supply Chain Management