Maria King Email & Phone Number

Upper Marlboro, MD, US

Remote

-Develop and maintain a knowledge base of the evolving loan programs and services.-Answer inquiries from clients related to loan origination and provide a general helpdesk for navigating the website.-Optimize customer experience by delivering superior services and effectively troubleshooting issues.

Remote

-Develop and maintain a knowledge base of the evolving loan programs and services.-Answer inquiries from clients related to loan origination and provide a general helpdesk for navigating the website.-Optimize customer experience by delivering superior services and effectively troubleshooting issues.

Glenarden, Maryland, United States

-Effectively managed scheduling and timekeeping, and paperwork for new hires and terminations.-Carefully interviewed, selected, trained, and supervised staff.-Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.-Reconciled cash and credit card transactions to maintain accurate records.

Washington, District Of Columbia, United States

-Adhered to safe work practices, food safety regulations, and corporate guidelines.-Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.-Addressed guest concerns and resolved all issues to guests' satisfaction.-Performed cash handling activities and secured nightly bank deposits.

Washington, District Of Columbia, United States

-Mentored team members to enhance professional development and accountability in workplace.-Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.-Created employee schedules to align coverage with forecasted demands.

Washington, District Of Columbia, United States

-Mentored team members to enhance professional development and accountability in workplace.-Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.-Created employee schedules to align coverage with forecasted demands.

Glen Burnie, Maryland, United States

-Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.-Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.-Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.