Maria Mannani Email & Phone Number

Role Responsibilities:• Championing a culture of continuous learning and promoting experimentation to drive organizational agility/scaling.• Acting as a change agent, advocating for Agile values and principles, and addressing resistance to change through effective communication and engagement.• Facilitating workshops within various departments to improve communication, drive early-stage plannings, and fostering decision making within small and medium sized groups.• Providing… Show more Role Responsibilities:• Championing a culture of continuous learning and promoting experimentation to drive organizational agility/scaling.• Acting as a change agent, advocating for Agile values and principles, and addressing resistance to change through effective communication and engagement.• Facilitating workshops within various departments to improve communication, drive early-stage plannings, and fostering decision making within small and medium sized groups.• Providing coaching and mentoring to cross-functional teams, Product Owners, and Scrum Masters on Agile principles, values, and practices to increase productivity and collaboration.• Facilitating Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring transparency, inspection, and adaptation.• Continued management and coaching of another Scrum Master of a managed services team to ensure KPI metrics and deliverables are being met, while also working with them to foster career growth development. Show less

Wichita, Kansas, United States

Role Responsibilities: • Facilitated daily stand-up meetings, sprint planning, sprint review, and retrospective sessions to ensure team alignment, collaboration, and continuous improvement.• Guided and coached the development team on Agile principles, Scrum framework, and best practices to foster a self-organizing and cross-functional team environment.• Removed impediments/barriers to team progress, identifying and addressing issues to maintain momentum.• Utilized servant-style… Show more Role Responsibilities: • Facilitated daily stand-up meetings, sprint planning, sprint review, and retrospective sessions to ensure team alignment, collaboration, and continuous improvement.• Guided and coached the development team on Agile principles, Scrum framework, and best practices to foster a self-organizing and cross-functional team environment.• Removed impediments/barriers to team progress, identifying and addressing issues to maintain momentum.• Utilized servant-style leadership by empowering the teams to make decisions, solve problems, and continuously improve their processes, while ensuring alignment with organizational goals and values.•Managed and coached another Scrum Master within a managed services team, providing guidance and support to ensure adherence to KPI metrics and timely delivery of project deliverables.Bynder is the fastest way to professionally manage creative files. Teams get on the same page for real-time collaborative edits and approvals, easy file sharing and storage, auto-formatting for channels and file types - it provides one central hub for all company materials and messaging. With company creative at your fingertips, your next big idea is a click away. Show less

Wichita, Ks, United States

• Facilitated Scrum events and meetings for multiple development teams for a legacy product and a new product.• Organized, facilitated, and led quarterly roadmap meetings for product and leadership teams.• Conducted 1on1 meetings every quarter with each team member to monitor team and individual member health.• Offered individual coaching, triaged team dynamics and handled conflict within Scrum Teams.• Removed impediments and minimized interruptions to ensure the teams were able… Show more • Facilitated Scrum events and meetings for multiple development teams for a legacy product and a new product.• Organized, facilitated, and led quarterly roadmap meetings for product and leadership teams.• Conducted 1on1 meetings every quarter with each team member to monitor team and individual member health.• Offered individual coaching, triaged team dynamics and handled conflict within Scrum Teams.• Removed impediments and minimized interruptions to ensure the teams were able to meet release deadlines. • Gamifyed activities to educate teams and coached them through the Scrum and Scrumban process. Show less

Wichita, Kansas

• Facilitated/led Scrum events for a development team, an infrastructure team, and two teams of data/process engineers.• Utilized multiple Agile frameworks (Scrum, Kanban, and Scrumban) to meet the needs of each individual team.• Triaged team dynamics, managed conflicts within teams, and conducted individual coaching when necessary.• Hosted workshops to educate teams about the Scrum framework and to encourage continuous development.

Wichita, Kansas Area

• Ensured product quality and fitness throughout the development cycle and prior to releases.• Communicated between technical support and development/engineering to troubleshoot and prioritize customer issues.• Wrote and maintained manual test cases for new features and bug fixes within Microsoft VSTS.• Assisted with release management while smoke testing during and after releases and hot fixes.

Wichita, Kansas

• Analyzed customer processes/requirements and applied product knowledge to solve customer issues.• Collected, coordinated, and developed business requirements for customer engagements/projects.• Assisted with customer trainings on AgVantis products and new feature releases.• Conducted manual testing on enhancements, bug fixes, and regression testing cycles prior to releases.

Wichita, Kansas

• Verified/tested new features and bug fixes in web, mobile apps, and .NET client.• Located product bugs that impact functionality or connectivity and created/tracked tickets within JIRA.• Executed regression testing and release testing while improving QA processes.• Demonstrated the ability to accomplish sprint goals within my Scrum team while executing timely iterations.• Traveled internationally to collaborate with remote teams to improve processes as our product evolved.

Wichita, Kansas

• Prospected/qualified assigned customer accounts for add-on business and cross-sell opportunities.• Established, grew, and managed relationships within account base and connected with multiple primary points of contact for each account.• Achieved quarterly sales goals, met weekly KPI's including dial and conversation metrics, and increased pipeline.• Used Salesforce to track calls, emails, meetings, conversations, opportunities, and customer information.

Wichita, Kansas

• Profiled customers and businesses to find the right products for their individual and business goals.• Met monthly sales goals based upon number of unique inquiries, dollar amount of products sold, and passing larger sales leads to the correct department/sales representatives.• Assisted customers with installation and upgrades.• Administered level-one technical support over phone, email, and the ticketing system in Salesforce.

Wichita, Ks

• Administered software and technical support via phone, e-mail, tickets, and chat.• Identified network connectivity issues.• Set up customer accounts, software application installations, upgrades, and configurations.• Provided general PC support for Windows-based operating systems in relation to BoldChat.• Implemented basic HTML code.• Received the LogMeIn Unsung Hero Award in 2013.