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As a Certified SAFe® 5 Product Owner/Product Manager with over 12 years of IT experience in Telecommunication and Pharmaceutical industries, I hold an IT Diploma from The Information Technology Institute (ITI) and an M.Sc. from the University of Nottingham, U.K. Specializing in Tender Management, Retail systems, Mobile Applications, Social Media Apps, and Online Websites, I excel in managing, assessing, and delivering projects, leading teams to execute planned strategies. Eager to pursue a dynamic career that maximizes my academic background and enhances my knowledge with practical experience in a challenging, fast-paced environment.
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Product Owner - Devops Team LeadHourua Apr 2023 - PresentWellington, Wellington Region, New ZealandIn this role I am responsible for maximising the value of the work delivered by the Hourua DevOps squad. And will be responsible for:• Setting the vision and mission for the DevOps squad, in alignment with the overall Hourua vision• Delivering appealing products that drive uptake within Emergency Services• Working closely with MNO teams to drive customer-facing features and product enhancements• Taking the lead on journey improvements, gathering customer insights, driving… Show more In this role I am responsible for maximising the value of the work delivered by the Hourua DevOps squad. And will be responsible for:• Setting the vision and mission for the DevOps squad, in alignment with the overall Hourua vision• Delivering appealing products that drive uptake within Emergency Services• Working closely with MNO teams to drive customer-facing features and product enhancements• Taking the lead on journey improvements, gathering customer insights, driving increased customer productivity and ensuring positive customer experience.• Working across the Hourua business, MNOs and closely with customers in order to understand their needs, translates this into a prioritised backlog of work for the squad• Drive to continuously improve our customer experience• Work with the Leadership team to remove impediments of the squad • Champion and advocate Agile practices within the squad• Providing active coaching and mentoring to team members• Working with the Leadership team to complete the Quarterly Business Review (QBR) to set and define quarterly business goals and objectives. Show less -
Product Owner - Financial Accounting & Systems-0910Acc New Zealand Sep 2022 - Mar 2023Wellington, Wellington Region, New ZealandIn this role I am responsible for leading and delivering continuous improvement and the development of ERP and EPM systems, and services, to enable the delivery of quality user experience and customer outcomes. I am representing the voice of the business in the Finance, Accounting and Procurement functions and the customer in the development of the product or service. -
Emea Hpr/Tov Product OwnerThe Janssen Pharmaceutical Companies Of Johnson & Johnson Feb 2022 - Jul 2022Cairo, EgyptIn this role I am assuming technology leadership for the technology stack supporting the Transfer of Value and Disclosure business processes which strongly integrate with the event management processes built out in iCONNECT. I am collaborating with the HCC, Finance and Procurement businesses (the DETT) and the existing regional IT Team to fulfil the current roadmap achieving the yearly disclosure targets and finalizing remaining country rollouts as well as design a vision and future… Show more In this role I am assuming technology leadership for the technology stack supporting the Transfer of Value and Disclosure business processes which strongly integrate with the event management processes built out in iCONNECT. I am collaborating with the HCC, Finance and Procurement businesses (the DETT) and the existing regional IT Team to fulfil the current roadmap achieving the yearly disclosure targets and finalizing remaining country rollouts as well as design a vision and future roadmap to grow the broader HPR/ToV platform onto the latest technology. I am taking the lead of the team of contractors currently working in the HPR/ToV product line. Show less -
Product Owner Itender Customer Engagement Product LineThe Janssen Pharmaceutical Companies Of Johnson & Johnson Jul 2021 - Mar 2022EgyptThe iTender product is built on Salesforce.com technology and offers an automated solution for critical tender processes ranging from tender discovers, invitation to tender, proposals, submission, awardation, execution and reconciliation and contains the documentation of the tenders in this processThis GROW Assignment is for 50% of my time, keeping my current role as Business Technology Leader-JENA, and this assignment covers following responsibilities:• Responsible for the EMEA… Show more The iTender product is built on Salesforce.com technology and offers an automated solution for critical tender processes ranging from tender discovers, invitation to tender, proposals, submission, awardation, execution and reconciliation and contains the documentation of the tenders in this processThis GROW Assignment is for 50% of my time, keeping my current role as Business Technology Leader-JENA, and this assignment covers following responsibilities:• Responsible for the EMEA tender management solution, iTender, at a regional level,• Working with local and regional business stakeholders to maintain and expand the product according to business expectation• Lead development & support activities of an established TS team, in close collaboration with similar groups, notably the iCONNECT team.• Own the technical vision, strategy and priorities of the iTender product.• Own budget responsibility for the development activities, prioritizing in concertation with business stakeholders.• Collaborate towards successful delivery of dependent projects under the label “tender excellence” which increases the regional insight-generation capabilities on tenders leading to more successful bidding.Key Responsibilities:• Lead as Product Owner for EMEA BT and provide BT perspective to the Tender Excellence Team during tactical and strategy meetings.• Prepare agile ordering with business leadership• Appropriately involve SQA, Q-CSV, ISRM and TS (BUILD-RUN) during the agile process• Manage the product in line with expected business criticality levels• Execute along clear handoffs towards other PLO’s for cross-PLO initiatives• Include local BA/BTA/BTL community in engagement for local deployments Show less -
Buisness Technology Leader Jena RegionThe Janssen Pharmaceutical Companies Of Johnson & Johnson Jul 2018 - Feb 2022Egypto Strategic partner for business leadership teams in Janssen JENA countries (Jordan and East North Africa), and accountable for all JJT Products and Services.o Defining technology strategy and negotiate technology options with business partners.o Ensuring alignment with the JJT Product Lines and Technology Services.o Designing and maintaining the governance model and providing guidance to the business on investments and prioritization of IT projects/initiatives in the JENA markets… Show more o Strategic partner for business leadership teams in Janssen JENA countries (Jordan and East North Africa), and accountable for all JJT Products and Services.o Defining technology strategy and negotiate technology options with business partners.o Ensuring alignment with the JJT Product Lines and Technology Services.o Designing and maintaining the governance model and providing guidance to the business on investments and prioritization of IT projects/initiatives in the JENA markets, with focus on Egypt and Jordan. Show less -
Senior It Analyst Digital Channels, Collaboration And Productivity - NafThe Janssen Pharmaceutical Companies Of Johnson & Johnson Sep 2016 - Jun 2018EgyptAs an IT Senior Analyst, I am a member of the In-Market IT team within the Pharma Commercial IT EMEA organization.One of my responsibilities is to be the key IT point of contact for customer-facing web and mobile solutions or services and Productivity ennoblement tools in the market, requires also consulting with business partners to shape demand and determine how to best support the business through the effective use of technology, this role participates in business planning, business… Show more As an IT Senior Analyst, I am a member of the In-Market IT team within the Pharma Commercial IT EMEA organization.One of my responsibilities is to be the key IT point of contact for customer-facing web and mobile solutions or services and Productivity ennoblement tools in the market, requires also consulting with business partners to shape demand and determine how to best support the business through the effective use of technology, this role participates in business planning, business analysis, needs analysis and risk assessment. As well as working with colleagues in other markets, and the Regional Center of excellence, this role promotes adoption and value from current IT capabilities, and identifies and drives essential new market solutions as part of an EMEA organization.My role encompasses all IT activities needed to support product launches & life-cycle, disease services, integrated care solutions and adjacencies like prevention, adherence services and RWE solutions. It includes externally-facing activities for marketing, sales, medical affairs, and market access. In addition to that it includes activities that are linked to basic productivity capabilities like in the domain of knowledge and document management, collaboration and work flow tools, facilities support that drive overall productivity and efficiencies of a commercial organization.• Market Solutions• In-market Interfaces• Embedding core J&J technology (e.g. Webex, encryption, device assessment)• Enterprise IT solution deployments• Workflow and collaboration tools e.g. SharePoint/InfoPath/Basecamp-type (Internal & Cloud)• Office 365, Mobility/Apps (internal productivity) Show less -
System AnalystVodafone Jun 2013 - Aug 2016EgyptWorking as a System Analyst in our Customer Interaction Management (CIM) and also a PM Delivery from the Technical Teams for our Point of Sale systems, Mobile Applications, Social Media App and Online Website by performing the below tasks:1- Managing, developing, and delivering POS Projects2- Managing Website, Social Media App, and Mobile Application Projects and delivering them, by applying the below tasks:1- Review and develop technical requirements and online experience… Show more Working as a System Analyst in our Customer Interaction Management (CIM) and also a PM Delivery from the Technical Teams for our Point of Sale systems, Mobile Applications, Social Media App and Online Website by performing the below tasks:1- Managing, developing, and delivering POS Projects2- Managing Website, Social Media App, and Mobile Application Projects and delivering them, by applying the below tasks:1- Review and develop technical requirements and online experience based ona. Wireframes/screensb. Backend Interfacesc. Business requirements (FD)2- Technical assessment, development planning and estimation, Online solution design3- Technical and business communicationsa. Workshopsb. Meetingsc. Assessment4- Analyze and filter testing and UAT issues in reference to business requirements and FRD5- Vendor management/resources utilization and planning and setting priorities 6- Manage multiple projects at a time7- Testing handover8- Production handover9- Deployment planning and logistics preparation 3- Managing Communication with our Foreigner Partners Show less -
Support Center EngineerVodafone Egypt Oct 2012 - Jun 2013Egypt1- Manage Active Directory (Server 2008) and be responsible of creating & modifying Active Directory objects (users and groups). 2- Manage a File Server with Sharing and Security permissions (includes roaming profiles and shared drives). 3- Support remote connections (CiTRiX & VPN connections) to company resources with 2 level authentication using RSA. 4- Find technical solution to new discovered PC problems and train team members on how to fix it. 5- Following ITIL.v3 to… Show more 1- Manage Active Directory (Server 2008) and be responsible of creating & modifying Active Directory objects (users and groups). 2- Manage a File Server with Sharing and Security permissions (includes roaming profiles and shared drives). 3- Support remote connections (CiTRiX & VPN connections) to company resources with 2 level authentication using RSA. 4- Find technical solution to new discovered PC problems and train team members on how to fix it. 5- Following ITIL.v3 to improve IT infrastructure service and provide high availability. 6- Handle Trouble Tickets assigned to our team within the SLA (Service Level Agreement). 7- Using a Monitoring Server (What’s Up Gold network monitoring application) to monitor Servers and insure high availability of services. Show less -
International Account AdviserVodafone International Services (Vis) Mar 2011 - Oct 2012EgyptHandle and resolve customer's billing and technical complaints to achieve the best interest for both; the customer and the company. Offering world-class Customer Service at all times.- Delegate on the team in the absence of the Team Manager. -
Computer Science TeacherThe International School Of Choueifat - Cairo Feb 2010 - Jul 2010EgyptWorking as a Computer Science teacher for grades 7,9,10,11,12 and IGCSECurriculum:1. Fundamentals of Java for grade 122. Information Systems for IGSCE.3. Computer Studies for grades 10 and 11 (Software, Network and Internet, System Analysis, Programming Concepts).4. HTML and XHTML for grade 9.5. Computer Systems for grade 7. -
AuditorBetax Consultant بيت الخبرة للاستشارات الضريبية Jun 2007 - Nov 2007Egypt- Validating the accounting entries in the financial statements of third parties.1- Audited parties:2- AL-Nasr, Oscar, and AL-Masa for Production3- The Mediterranean sea company for stock exchange.4- Fiona Hill Company
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Frequently Asked Questions about Mariam Omran
What company does Mariam Omran work for?
Mariam Omran works for Hourua
What is Mariam Omran's role at the current company?
Mariam Omran's current role is Product Owner - DevOps Team Lead.
What is Mariam Omran's email address?
Mariam Omran's email address is ma****@****ail.com
What is Mariam Omran's direct phone number?
Mariam Omran's direct phone number is +2010616*****
What schools did Mariam Omran attend?
Mariam Omran attended University Of Nottingham, Information Technology Institute (Iti), Modern Academy Maadi.
What are some of Mariam Omran's interests?
Mariam Omran has interest in Traveling, Reading.
What skills is Mariam Omran known for?
Mariam Omran has skills like Java, Html, Databases, Sap, Business Analysis, Erp, Business Intelligence, Requirements Analysis, Soft Skills, Teamwork, It Solutions, Sociability.
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Mariam Omran 🍉
Stem Alex S'26 | Ibb '24🇺🇸 | Iaac '24 Bronze Medallist | Junior Researcher | Polyglot | Pr Volunteer | Competition And Robotics Enthusiast.Alexandria, Egypt -
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