Product Owner - Devops Team Lead
CurrentIn this role I am responsible for maximising the value of the work delivered by the Hourua DevOps squad. And will be responsible for:• Setting the vision and mission for the DevOps squad, in alignment with the overall Hourua vision• Delivering appealing products that drive uptake within Emergency Services• Working closely with MNO teams to drive customer-facing features and product enhancements• Taking the lead on journey improvements, gathering customer insights, driving… Show more In this role I am responsible for maximising the value of the work delivered by the Hourua DevOps squad. And will be responsible for:• Setting the vision and mission for the DevOps squad, in alignment with the overall Hourua vision• Delivering appealing products that drive uptake within Emergency Services• Working closely with MNO teams to drive customer-facing features and product enhancements• Taking the lead on journey improvements, gathering customer insights, driving increased customer productivity and ensuring positive customer experience.• Working across the Hourua business, MNOs and closely with customers in order to understand their needs, translates this into a prioritised backlog of work for the squad• Drive to continuously improve our customer experience• Work with the Leadership team to remove impediments of the squad • Champion and advocate Agile practices within the squad• Providing active coaching and mentoring to team members• Working with the Leadership team to complete the Quarterly Business Review (QBR) to set and define quarterly business goals and objectives. Show less