Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Monitor sales activities to ensure that customers receive satisfactory service and quality goods.Assign employees to specific duties.Interface with the other departments

Determine charges for services requested, collect deposits or payments, or arrange for billing.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Assist customers by providing information and resolving their complaints.

Solicit sales of new or additional services or products.Issue receipts, refunds, credits, or change due to customers.Assist customers by providing information and resolving their complaints.Process merchandise returns and exchanges.Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.Process merchandise returns and exchanges.