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Mariana D Email & Phone Number

Customer Service | Service Desk (English and Portuguese) | IT Support Analyst | Customer Sucess at C.E.M
Location: Budapest, Budapest, Hungary 2 work roles 2 schools
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Current company
C.E.M
Role
Customer Service | Service Desk (English and Portuguese) | IT Support Analyst | Customer Sucess
Location
Budapest, Budapest, Hungary

Who is Mariana D? Overview

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Quick answer

Mariana D is listed as Customer Service | Service Desk (English and Portuguese) | IT Support Analyst | Customer Sucess at C.E.M, based in Budapest, Budapest, Hungary. AeroLeads shows a matched LinkedIn profile for Mariana D.

Mariana D previously worked as Customer Service Representative at C.E.M and Administrative Assistant at C.E.M. Mariana D holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Fgv.

Profile bio

About Mariana D

Professional with more than 3 years in Customer Service, supporting customers in solving their issues, providing a satisfactory customer experience and ensuring the strengthening of the customer's relationship with the company.My softskills in communication, problem solving, internal control and also I speak English and Portuguese, allow me to map strategies to provide a personalized service ensuring customer satisfaction.Passionate about helping people and getting to know new cultures, I volunteered at the international youth-run organization AIESEC, managing and supporting clients to troubleshooted and achieve their goals.Career highlights:- Received positive feedbacks on the quality of customer support provided- Implemented system training for 100 internal customers- Updated the database of more than 1500 customersYou can count on me to manage and resolve issues through customer service ensuring customer satisfaction. Currently learning more about IT system and French language

Current workplace

Mariana D's current company

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C.E.M
C.E.M
Customer Service | Service Desk (English and Portuguese) | IT Support Analyst | Customer Sucess
2 roles

Mariana D work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current
C.E.M
  • Technology company that provides education through learning tools. Responsible for providing the diagnostics, solutions and training the customer for technical system issues and orders through supporting a portfolio of.
  • Created and developed applications knowledge database providing improvements at the customer support
  • Organized and guided service trainings for new interns improving the performance of support team
  • Prepared training materials ensuring help in the daily queries of customers
  • Supported customers through email, phone and chat
  • Managed ongoing customers providing troubleshooted on required deadline
Jan 2019 - Present

Administrative Assistant

C.E.M
  • Technology company that provides education through learning tools. Responsible for administrative support for customers through tasks and problem solving, document and database filing and manage the the office supplies.
  • Managed and updated the calendar, meeting details and schedules with customers
  • Updated customer profile data and information in the system, contributing to the resolution of customer requirements
  • Organized and filed the documents and contracts
  • Updated the database promoting satisfactory and personalized support for customers
  • Managed office supplies and update stock spreadsheet
Jan 2016 - Dec 2018
2 education records

Mariana D education

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Fgv

Certificate Of English, English Language And Literature, General

Malvern House London
FAQ

Frequently asked questions about Mariana D

Quick answers generated from the profile data available on this page.

What company does Mariana D work for?

Mariana D works for C.E.M.

What is Mariana D's role at C.E.M?

Mariana D is listed as Customer Service | Service Desk (English and Portuguese) | IT Support Analyst | Customer Sucess at C.E.M.

Where is Mariana D based?

Mariana D is based in Budapest, Budapest, Hungary while working with C.E.M.

What companies has Mariana D worked for?

Mariana D has worked for C.E.M.

How can I contact Mariana D?

You can use AeroLeads to view verified contact signals for Mariana D at C.E.M, including work email, phone, and LinkedIn data when available.

What schools did Mariana D attend?

Mariana D holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Fgv.

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