Enthusiastic, passionate, and proactive professional with over three years in customer service roles, I love solving problems for clients and finding solutions to keep them moving. With a friendly, service-focused and hard-working attitude, I thrive in a dynamic team environment. Holding a Diploma and an Advanced Diploma in Project Management, I possess an adaptable approach to work and solid self-management skills to remain organised and motivated to provide first-class service. Being passionate about creating great customer experiences, I build connections with all level of stakeholders. Having a proven ability to resolve complaints quickly whilst cultivating a positive image of the company, I can coordinate time-critical activities under fast-paced, high-pressure circumstances.