Accueil, informations, prise de réservations, gestion des dossiers, gestion de la caisse, recouvrement des paiements, amélioration des outils informatiques au quotidien

Réception : accueil & informations, gestion des réservations, paiements, gestion de la caisse, communication, réservations de groupe.Gestion du bar et service du restaurant.

Entrées et desserts de la carte, gâteaux pour le petit-déjeuner

As part of the Operations team, I'm in charge of integrating Payment methods.- Functional expertise for integrating payments methods online and in-storeStudy the feasibility of integrating a PMSupport the business team during pre-sale activityTrain the team on financial topics used: reconciliation, actors of the payment process- Technical expertise of the integration unitIdentify and specify the needs of improvements on behalf of the R&D teamTrain (intern or extern) on the integration unitAnalyse reconciliation gaps & financial account management issues- Complete management of a team of 6 project manager/developersFollow personal achievements: weekly/monthly/annuallyFollow team achievements by creating and following KPISupport the team to reach their objectives- Project management : Prioritize, lead, manage clients relationships and ease the communicationMaintain working connection for all PM integratedDaily treat and report platform issuesPrioritize all day, support and projects topics to ensure the quality of service

--> IT project leader: team management, planning, costs- MINISTRY OF AGRICULTURE (10 months) : Project manager acceptance for HRIS • Team management of 5 people: monitoring, technical and functional support • Project management: match to the team, costs and planning, extend the scope of delivery, increase quality, improve client satisfaction • Functional and technical expertise on acceptance and HRIS- BUSINESS FRANCE (5 months) : MOA SIRH • Payroll evolutions: lead meetings, write specifications and plan acceptance procedures • Implement DSN: build the scoping study, follow and validate developments, design the acceptance strategy.- ADMINISTRATION (5 months) : Implement the recruiting module • Design, develop and execute the data recovery using VBA and shell • Develop a solution for an automatic integration of resumes via OCR (optical character recognition)- CAISSE DES DÉPÔTS (3 months) : Declare social data for 2014 (N4DS) • Monitor the acceptance phase: qualify, monitor developments, analyze rejects • Manage the planning: sequence of steps, tasks prioritization, committees

--> Functional and technical setup, overall vision of big and strategic projects- SNCF (3 months) : Improve sick leave management in payroll • Design, develop and test the software respecting the milestones (expression of requirements, setup and technical development)- ONP PROJECT (18 months) : Imagine interdepartmental payroll in an IT project for 3 millions of civil servant (50 consultants). • Design, develop and test tools for ministries integration • Conduct training about how to use the product • Manage the perimeter expansion of payroll (lead a batch assessed 280 man/days)- SITA (12 months) : Re-design payroll • Design, develop (payroll setup), test, validate acceptance, maintain in operational conditions

Development in banking fieldUsed technologies : J2EE, c#, Struts and Hibernate, Oracle

Implement a recruiting website.