Maria Sojo Email & Phone Number

Applied targeted fan engagement strategies, leading to a 36% increase in audience interaction and participation, cultivating a more connected and active community. Enhanced social media reach, with a 4.2% increase in company’s International Facebook reach rates (29.3 million), a 65.7% surge in Facebook visits, and a 49.7% increase in company’s International Instagram visits. Curated engaging and shareable content for international social media accounts by culturally adapting assets, staying up to date on trends, contributing to idea generation and influencer strategies. Reported on the community’s monthly performance and continued to finetune KPI’s to ensure internal growth and objectives are being met.Supported International Social Media Manager in executing scheduling, building paid ads, approvals, and other relevant tasks as needed.Develop well-rounded international content calendars that align with market strategies and progression in collaboration with the International Social Media Manager.Supervised International Community Coordinator, by reviewing social media responses, establishing engagement schedules, delegating projects, and conducting weekly check-ins to ensure effective collaboration.

Implemented strategic social media initiatives that resulted in the growth of the company's International Facebook following by 51k. Reduced negative inquiries in company’s International Facebook and Instagram by 30% through specific content implementation for customer satisfaction.Monitored social media platforms (Facebook, Instagram, TikTok, YouTube, Pinterest) to ensure smooth operation, proper communication.Responded to online queries with the company’s brand voice in the Humans inbox, BazaarVoice, and Product Review Monitoring.Collaborated with the International Social Media Manager, providing assistance as needed and contributed to the planning of content calendars.

Dropped customer response time by 15 hours by developing a response template with trending questions and comments. Responded to direct messages and comments on Facebook, Instagram, TikTok, Youtube, and Twitter, as well as email inquiries, maintaining the brand voice. Managed collaborations with international influencers across multiple platforms, including Facebook, YouTube, Instagram and TikTok.

Fort Lauderdale, Florida, United States

Effectively managed staffing requirements for four assigned accounts, collaborating with cross-functional teams, particularly Human Resources, to enhance the company's image through strategic hiring practices.Consistently engaged in strategic networking initiatives to discover prospective candidates and secure new clients.

Fort Lauderdale, Florida

Earned “Centurion of the Quarter” award prior to yearly promotion for achieving the promotion requirement of $150,000 in annual gross profit in under a year.Utilized recruitment strategies such as text marketing, email campaigns with HubSpot, referrals, and inbound lead generation to find suitable candidates for the agency’s clients.

Oviedo, Florida, United States

Assisted in the successful planning and execution of the Chamber’s community, signature, and networking events, totaling in more than 20,000 people.Supported in coordinating equipment rental and contracted staff