Maria Sushcheva Email & Phone Number

Toronto, Ontario, Canada

Oakville, Ontario, Canada

- Completed the Safe Management Crisis Training to gain necessary skills to work with a high-risk population.- Assessed and collected behavioural data to ensure an interobserver agreement of 90%, guaranteeing precise and reliable measurement of client progress in ABA sessions.- Administered testing materials to staff to ensure adherence to individualized.

Markham, Ontario, Canada

- Updated and organized customer database using ChurnZero and Salesforce software ensuring accurate up to date information for over 400 customer records. - Analyzed and summarized customer survey responses to identify trends and opportunities for improvement, presenting findings to customer experience team.- Collaborated with team members to compose.

Hamilton, Ontario, Canada

- Conducted literature reviews to determine a suitable database to conduct a survey of auditory stimuli.- Utilized R Studios and Python to perform spectral analysis and interpretation, generating signal visualizations across more than 400 sound categories.- Presented weekly findings to colleagues, actively seeking feedback to surpass expectations in.

Milton, Ontario, Canada

- Professionally accommodated clients over the phone, answering any questions and transferring their calls to appropriate business sectors- Greeted customers with a positive demeanour and directed them to their destination- Performed basic administrative and clerical duties such as creating receipts, filing, and preparingappropriate documents for.

Master Of Science - Msc, Business Analytics

Bachelor Of Arts - Ba, Psychology