Maribeth Bailey Email & Phone Number

Ensure optimal level of transactions for customers and ensure absence of all issues.Prepare documents for customers and management and manage follow up.Provide support to managerial operations for customers.Manage internal and external customer and provide necessary customer support.Administer all customer order, manage requests and resolve associate issues for customers.Monitor all customer inquiries and complaints and assist in effective resolution of same.Coordinate with customer and ensure optimal level of customer services.Prepare records and monitor results of customer and associate departments.Prepare solutions and ensure retention of all customers and associate business.Analyze all issues of customers and new products and advocate appropriate resolutions from management.Ensure optimal level of customer services.

Addison, Il

Collaborate with management to monitor rental equipment and used truck inventoriesUtilize effective communication with salespeople to process ordersSupervise, coordinate, and organize timely deliveries and processing of invoicesEnsure objectives and deadlines are met for procedures, invoices, orders, and deliveriesServe as a resource person for colleagues and customers answering, addressing, and solving any concerns or issues

Joliet, Il

Schedule and coordinate all classroom training with Managers and SupervisorsDevelop, coordinate, maintain and schedule all training courses and programsCollect, compile and report results of evaluations, attendance and training data.Assist with mapping out training plans, design and develop training programs Maintain updated curriculum database and training recordsManage and maintain in-house training facilities and equipmentPrepare and document procedures for employees and management who are appointed for training.Arrange Hotel Reservations and order lunchesOrder supplies for training and training department as needed.Approve invoices and acknowledgements for any orders submittedBackup for Payroll Supervisor, Warehouse Solutions Coordinator and Sales Support Coordinator

Mokena, Il

Imported and expedited call reports for 15 Field RepresentativesPayroll for Field Reps and Office StaffPrepared proposals for retailers and productsCustomer Service to residential ComEd customers on questions for programAnswered miscellaneous emails regarding any questions or concerns from Field RepsEnsured Field Reps supplies are accurateTracked recycling boxes for multiple store locationsEnsured products are Energy Smart qualified on websiteAssisted Manager and Senior Coordinator with any and all projects related to the program

Lombard, Il

Managed credentialing of doctors at the facilitiesAssisted with background checks on all employeesAdministrative Assistant to Marketing, Human Resource and Clinical Operations departmentsProcessed and filed all expense reports and check requestsFiled, faxed and made copies of documents for facilitiesAssisted with setting up courses for facility personnel and new hiresFilled all orders for supplies and marketing distributionsEfficient filing correspondence and credential informationAssisted with following through with all bills and invoicingRecorded Daily Sales into Excel Spreadsheet to be input into Quickbooks

New Lenox, Il

Provided excellent customer service on a daily basisMaintained telephone coverage for multiple departmentsConstant managing of the files, correspondence, billing to keep organized and efficient filing Processed registration of all programs thru out department Entered information into customized software (Rec Trac)Designed brochures/documents and other related material necessary for publishingRecorded accounts payable entries in general ledger on behalf of accounting departmentAssisted with Special Events and Programs as neededEngaged with patrons with questions regarding programs and community informationAnswered all questions and concerns regarding facility and programsRouted mail thru-out organization to ensure proper delivery