Marice Kozub Email & Phone Number

As a highly organized, motivated, and customer-centric professional credited with 15+ years of progressive experience in customer service, I have leveraged myself as a vital part of the organizations' day-to-day operations. I exemplify my management skills through effectively handling multiple responsibilities, strategic planning, executing administrative tasks, reviewing shipping documents, and time management.In addition, I had instilled multi-dimensional planning skills, accurately documented data, and cultivate positive relationships with customers and employees. I have also provided untiring support to teammates to meet and exceed the set performance metrics. These experiences have afforded me invaluable contributions to every company that I work in.Notable results of my experiences include the following:- Managed accounts across the East Coast, Canada, and foreign countries while processing PO, RGA, and shipping documents for export.- Executed administrative tasks while maintaining past due accounts payable, customer database, and project files.- Constantly prioritized the customers' needs, regularly contacting them to maintain their relationship with thecompany.- Cultivated strong relationships with customers through phone and email to ensure continuous patronage andbusiness growth.-Designed new office procedures to bring uniformity of operations, ensuring efficiency of employees andcustomer satisfaction.I demonstrated my comprehensive expertise in achieving operational success and customer satisfaction through consistent work excellence! If my qualifications piqued your interest, you could reach me here on my LinkedIn or via email at marice.kozub@gmail.com.Expertise: Shipping Quotations, Live Chat, Excellent Customer Service, Quality Assurance, Payment Plan, Excellent Phone Skill, Policy Development, Purchase Order Confirmation, Database Management, Shipment, Account Management, Encoding