Maridee Wittl Email & Phone Number

Bloomington, Minnesota, United States

Bloomington, Mn

Partner with 14 different BlueCross Blue Shield plans while providing strategic guidance and insight to drive business opportunities.

Responsible for quality audit (QA) of underwriting profiles. Underwriting profile acts as the master company-wide source of information for client contracting and implementation set-up. Provided guidance to other underwriters and Pricing Strategy team, as well as collaboration with Account Managers, Client Contracting, and Implementation Team. Managed various situations simultaneously, such as working in conjunction with the Siebel IT department for quarterly user acceptance testing (UAT), trend analysis reports for VP of Finance, as well as numerous ongoing projects. •Business champion and process owner for Siebel-based business requirements group.•Supported project management needs related to ongoing development of internal partners by acting as Subject Matter Expert (SME) on various detailed task forces. •Acted as business liaison and collaborated with cross functional teams.•Conducted internal product testing and identified errors/enhancements during quarterly User Acceptance Testing •Driver of process improvement projects and initiatives which translated business issues and requirements into technical solutions that benefitted the group and reduced costs.•Defined, developed and documented business requirements related to exchange of data to ensure needs of internal customers were delivered.•Supported mock-up design of Siebel enhancements via ongoing collaboration and validation with IT team.•Applied knowledge of software development lifecycle (SDLC) – requirements gathering, testing, post implementation.•Maintained strong working relationships with and provided continuous training to senior management, pricing managers, account managers, sales, and clinicians regarding Siebel upgrades and enhancements.•Authored and communicated valuable business quality standards tools such as, cheat sheets, enhancement and benchmark indicators via written reports and oral presentations.•Managed and trained audit team.

Provided complex financial analysis and pricing packages related to gross margin and expense variances to clients, brokers, and TPAs. Revised assumptions and strategy as appropriate, and facilitated corrective action when needed.* Consistently met annual company goals for profitability, renewal retention, revenue growth, and new business production.* Ensured clients a smooth transition to Express Scripts by understanding and minimizing operational impact and managing risk through continuous communication and quick resolution of problems.* Acted as a technical resource to other Express Scripts departments. Facilitated cross-functional work teams that defined project scope and objectives, developed preliminary project plan and design. * Consolidated information from various sources into useful information.* Strategically aligned with sales to win new business.* Utilizes and manipulates data from a Siebel-based data warehouse system.* Reviewed benefit, network, rebate arrangements, and formulary changes.* Presented sensitive business opportunities to corporate leadership.* Assisted clients in making decisions regarding their annual sales and renewal strategies by providing general business consulting, including cost/saving projections.

Managed a complex book of accounts with multiple markets and products. Focused on attaining profitable growth, persistency, and earnings and performed case-specific risk assessments. Responsible for account level rate development and conducted customer negotiations with Sales and Account Management on complex deals. * Developed earnings plans to achieve growth and profitability and made strategic recommendations related to market competition, products and pricing. * Partnered with sales and brokers to deliver customer presentations and consulted on case-specific issues including making effective decisions that influenced market and competitive conditions. * Presented to company leadership for substantial business opportunities.* Participated in product development initiatives.* Updated modeling tools.* Evaluated claims experience using rating, product, and financial knowledge.* Responsible for plan design creation and interpretation.* Trained new Underwriting, Sales, and Account Management staff in relation to pricing policy and principles.* Screened RFPs for non-standard items and coordinated with the appropriate departments to determine operational/pricing impact.