Marideth Nagy Email & Phone Number

Columbus, Ohio, United States

New Albany, Ohio

As part of Aetna's top tier customer service program, I was responsible for proactively analyzing and appropriately handling inquiries and problems; providing targeted, personalized service and taking ownership to educate and assist members, and research/resolve their issues. I developed and produced a variety of materials including training guides.

Westerville Premium Office

Developed a triage system for inquiries to ensure individuals were immediately referred to the most appropriate resource by the receptionist. Ensured internal and external clients received highest quality service by evaluating requests Improved efficiency and standardized office procedures by training and coordinating office staff, creating forms.

Westerville, Ohio

Organized fundraisers and events from initial concept development meetings through volunteer recruitment, onsite supervision, and follow-up meetings. Used MS Word, Outlook, Excel, Access, PowerPoint and Program Manager to transfer information: track databases and implement merges, reservations and sales; create templates, reports and presentations.

Columbus, Ohio Area

Recruited and coordinated volunteers and independent contractors to complete projects in a timely manner and within budget. Assisted in physical reorganization and relocation of company. Coordinated sales and online auctions to ensure maximum benefit from all resources; sorted, evaluated, and catalogued thousands of objects. Pinpointed area non-profits and.

Bachelor Of Science (Bs), Applied Management

This is an official business degree in how to get people to do what you want. Yes, I've always been bossy, but now I'm accredited.

Communications