Marie Wright Email & Phone Number

Southam, Warwickshire, United Kingdom

Southam, Warwickshire, England

To undertake secretarial & general office duties to include postal duties, overseeing stationary and supplies quantities and orders, answering telephones, greeting visitors, accepting deliveriesTo be responsible for efficiently processing and managing quotes and general enquiries via telephone and e-mail.Invoice and debt management.General purchase ledger and banking for Removals, Storage and Packing MaterialsSubmission and management of VAT and HMRC payments.Submission and management of staff wages.To manage the office diaries/daily work schedules.Upkeep of the company website and Facebook profile with current information and photos.Liaising with customers via e-mail, telephone or face to face for enquiries, bookings, payments and complaints.

Warwickshire

To be responsible for efficiently processing instrument orders (analytical and scientific) from customers, agents and distributors across the whole of Europe. This entails ensuring the supply of exactly what is required, preparing commercial documentation and packing the individual customer orders. To compile and issue Sales Quotations for Instruments and Services where and when requiredAssisting with the general marketing support for the whole of The Company’s European operation, including attending off-site events in order to support the accompanying Business Development staff.Actively promote the Instruments business across the UK and Europe with a view to generating new customers and business.Coordinating delivery of exhibition stands and material in a cost effective and timely manner, ensuring that all merchandising material has been included.Liaising with colleagues in America regarding Purchase Orders and queries.Arranging travel and accommodation arrangements for the Business Development Team so that they may attend exhibitions and conferences.Arrange travel and accommodation for the Managing Director of the UK site and visitors as required.Manage the diary for the Managing Director of the UK site and arrange appointments as requested.General office duties to include postal duties, overseeing stationary and supplies quantities and orders, answering telephones, greeting visitors, accepting deliveries.To undertake travel to Europe and America as required.

Leamington Spa

To oversee and participate in the analysis, co-ordination and implementation of all data amendments carried out by a designated Brand Team within the Wolseley Product File Maintenance DepartmentTo administer and guide the designated Brand Section/s within the Product File Maintenance Department in the format of the respective team’s Principle Representative.To take a leading role in; maintaining standards of work, meeting deadlines, presenting new ideas to colleagues, implementing projects and representing the PFM Department at both internal and external meetings.To liaise with and advise Wolseley Category Managers to ensure that all suppliers (associated to Wolseley UK/Ireland) submit the appropriate data for the Product File Database in accordance with the designated formatTo understand and identify all aspects of Product Data in order extract a variety of information for the purpose of creating internal and external reports to assist in various business decisions and venturesTo participate in specific review meetings (inc. of relevant acquisitions) with suppliers and various internal departments in order to advise upon and promote the role of the Product File Department within Wolseley UK/IrelandTo contribute ideas and then participate in completing various company-wide projectsTo administer and co-ordinate final stages of completing ‘Price Related’ invoice Queries – liaising with Purchase Ledger DepartmentTo ensure that all tasks/projects are completed within the designated timescales (this may include assisting other Product File Department staff/teams with various aspects of outstanding work)To analyse and identify causes of inefficient and inappropriate practices in order to assess and contribute to the creation of new, more effective and alternative proceduresTo present all such findings and proposals in a clear, precise and relevant manner to the appropriate departmental manager

Leamington Spa

To provide a helpdesk facility to different departments/branches within the LTSB Group in respect of all Group lending administration, lending policies, procedures and mortgage product issues.To assist in the preparation and conducting of training or presentations to C&G, Lloyds TSB sales outlets, lending administration centres, LTSB Trainers and internal Chief Office departments in respect of Group lending policies, products and procedures as required.To identify problems and report/suggest solutions when specific queries are received which would indicate there is a problem, e.g. an area of lending policy being interpreted incorrectly and what we would need to do to clarify the correct stance.To carry out all project work/tasks as required by Supervisors within set deadlines and report daily on progress/problem areas.To actively contribute on a regular basis to department notice board and in-house manuals by submitting new entries or amendments/updates/deletions to ensure all technical information used by the department is up to date and accurate.

Leamington Spa

Following 5 years at the Cheltenham & Gloucester branch, I progressed to the Head Office to begin this role as Customer Support Clerk.To assess and administer Mortgage Applications in accordance with C&G’s policies, procedures and current legislation and to carry out associated administrative tasks.To work accurately with an Automated Work Distribution program to assess, load and administer mortgage and Homeowner loan applications.To prepare mortgage and Homeowner loan applications for offer, ensuring all designated checks have been carried out in conjunction with C&G lending and construction policy, Consumer Credit Act, Data Protection Act and departmental procedures.To take ownership and responsibility for the accuracy and quality of information provided and work processed.Achievements:The Mortgage Processing Department refers applications with processing errors to the original department. I devised a Referral Report, which aided in identifying processing errors. This enabled remedial action/training to be implemented in order to prevent further errors occurring. This was introduced to the additional Teams within the Sales Support South department.Gaining promotion to the Lending Advisor role.