Marie Carpenter Email & Phone Number

Greater St. Louis

Columbus, Ohio, United States

I served as the System Director of Clinical Nutrition, overseeing strategic leadership across 15 hospital care sites for clinical nutrition and nutrition technology. Strategic projects are driven by a team dedicated to patient safety, process optimization, and growth and development. Successfully streamlined practices, improving patient care and compliance.Implemented productivity metrics to track and assess progress towards strategic goals.Progressively promoted and recruited to improve services at multiple organizations.Successfully develops relationships to maintain a positive work culture.Excels in communicating vision and goals to achieve team buy-in to change management initiatives.Serves on multiple interdisciplinary committees to promote best practices and update policies to align with business needs.

Asheville, North Carolina, United States

Columbus, Ohio

I spearheaded the conception and execution of strategic change initiatives aimed at harmonizing organizational visions with strategic goals.My role extended to ensuring the alignment of policies, procedures, vision, and processes across a network of 12 hospital care sites.Developed and implemented strategic change initiatives for system-wide alignment.Aligned policies, procedures, vision, and processes across 12 hospital care sites.Functioned as a regulatory subject-matter expert, contributing to the enhancement of clinical practice standards.Strengthened clinical practice standards.Implemented an acute care malnutrition program.Laid groundwork for connecting inpatient initiatives to the community needs assessment.

Little Rock, Arkansas Area

My role involved facilitating change management initiatives and developing relationships to enhance productivity and employee performance.I reported to Regional Director of Operations, led a team of over 100, and managed a $9 million budget.Facilitated successful change management initiatives during the transition of hourly employees.Served as program lead for the National School Lunch Program (NSLP) and Child and Adult Care Food Program (CACFP).Increased associate engagement and patient satisfaction at multiple sites.Implemented peer-review process to develop clinicians’ critical thinking skills.Adapted onboarding procedures for hourly associates.Fostered an environment to empower associates to facilitate change management initiatives.

Longview, Texas

As the Food and Nutritional Services Director at Good Shepherd Medical Center, I managed the department in a 425-bed Level II Trauma Center. With a $7 million budget, oversaw over 75 direct reports and reported directly to Regional Director of Operations, and Chief Administrative Officer.My responsibilities included reducing food costs and maintaining regulatory compliance through CMS surveys.Awarded 2016 Regional Director of the Year, recognizing excellence in leadership.Proactively reduced food costs by over $70,000 through vendor changes and bulk purchases.Achieved 27% increase in the identification of patients at risk for malnutrition after 8 weeks.Achieved zero deficiency findings in two full Centers for Medicare & Medicaid Services (CMS) surveys.Successfully oversaw a major kitchen renovation, post-renovation practice updates, and improved patient satisfaction scores.Implemented malnutrition program(s) and established metrics to assess health outcomes.Improved adherence to quality assurance (QA) metrics and programs at multiple sites.Completed two full Centers for Medicare & Medicaid Services (CMS) surveys with zero deficiency findings at Good Shepherd Medical Center.Conducted compliance training for food service directors, regional clinical nutrition managers, and dietitians.Bridged communication between dietitians and management at sites lacking adequate compliance knowledge.Collaborated with cross-functional teams to implement strategic change management initiatives.Served as a project lead responsible for establishing deliverable deadlines and project target completion timelines.

Texas

Served as a subject matter expert for clinical nutrition and regulatory practices, while supporting multiple health care systems across the state of Texas. Assisted with new account openings, recruiting and onboarding for clinical nutrition associates, and provided ongoing training for operational and clinical leaders. Developed company-wide training as the Nutrition Focused Physical Exam ambassador, proposed a dietitian career ladder to support advanced clinical practice skills and completed multiple speaking engagements. Selected as 2013 Regional Clinical Nutrition Manager of the Year.

Tyler, Texas

Longview, Texas

Tyler, Texas

Masters Of Science, Organizational Leadership

Dietetic Internship

Bachelor Of Science (B.S.), Food Science

Bachelor Of Science (B.S.), Kinesiology And Exercise Science