Mariel Dunham Email & Phone Number

Florida, United States

Gainesville, Florida, United States

Admiral: The Visitor Relationship Management Company is a single SaaS platform designed to help publishers build visitor relationships and revenue.

Gainesville, Florida, United States

• Launched Shadow Health’s first global product localized for the Australian and New Zealand markets
• Worked closely with the PO and SMEs and collected feedback to develop a customer-centric product
• Hosted workshops for global teams and shared a decade of commercial best practices and sales tactics
• Counseled support teams on SOPs interdepartmentally and globally with a focus on the Asia-Pacific region

Gainesville, Florida

• Advised faculty on pedagogical strategies to improve student outcomes with e-learning software
• Onboarded faculty to e-learning software through virtual trainings and instructional design discussions
• Maximized customer retention and growth through frequent check-ins and returning business projections
• Optimized customer experience by fostering professional relationships and logging market feedback

Gainesville, Florida

• Generated revenue through in-person meetings and online webinars with higher education faculty
• Prioritized large account portfolios through active targeting, field missions, and campaign strategies
• Collaborated with cross-functional teams to shepherd new business through the integration pathway
• Mentored colleagues and account coordinators through product training and sharing best practices

Gainesville, Florida

• Innovated and expanded the role by creating the foundation for today’s standard operating procedures
• Exceeded quota and role responsibilities by assisting with demonstration coverage in all sales territories
• Maintained great attention to detail in scheduling appointments and recording relevant intel in CRM
• Supported sales team in generating potential revenue via direct marketing and data mining

Gainesville, Florida

• Managed court ordered cases through supervised visits of non-custodial parents’ behavior with children
• Drafted weekly visitation reports with case details and remediation insights for Volunteer Coordinator

Ocala, Florida & Haines City, Florida

• Assisted in inventory counts and store audits to account for retail loss and shipment orders
• Analyzed workplace injuries and provided a report with quantified findings and recommendations