- Attend & actively participate in weekly PM trainings during the Spring 2024 semester- Take class attendance, lead icebreaker activities, facilitate group discussions, share personal experiences as it relates to course topics regarding life at UT- Facilitate scheduled 1:1s with FYS 101 or TRNS 201 students- Work closely with Team Leaders, instructors, and other FYP staff to develop and maintain program policies and procedures

- Promote Prime products through social media platforms, events, and campus - Complete monthly deliverables, provide feedback, and create content

I handled check-in for arrival clients, check-out for departing clients, make follow-up reservations and calls, greet all guests and clients, obtain all information related to a pet's visit, and work closely with other staff to ensure client and pet needs and concerns are addressed.

I recruited people for different positions of the company, set up interviews, make follow-up calls, reach out to prospective employees, and communicate with different positions to ensure most effective strategies.

I showcased and trained crew members throughout their shift, delivered exceptional customer service, ensured accurate and efficient service, understood and resolved problems effectively, and provided timely feedback.

I demonstrated awareness of the store environment ensuring customer satisfaction, completed tasks in a timely manner, provided great customer service to address all needs and concerns, and engaged with customers to promote most effective sales and results.