Mariel Kudić

Mariel Kudić Email and Phone Number

Assistant Preschool Teacher @ Penn Wynne Presbyterian School
Philadelphia, PA, US
Mariel Kudić's Location
Greater Philadelphia, United States
Mariel Kudić's Contact Details

Mariel Kudić personal email

n/a

Mariel Kudić phone numbers

About Mariel Kudić

Mariel Kudić is a Assistant Preschool Teacher at Penn Wynne Presbyterian School. She possess expertise in call centers, technical support, salesforce.com, leadership, management and 40 more skills.

Mariel Kudić's Current Company Details
Penn Wynne Presbyterian School

Penn Wynne Presbyterian School

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Assistant Preschool Teacher
Philadelphia, PA, US
Website:
pennwynnepresbyterianpreschoolexplorersandlatchkeyclub.com
Employees:
3
Mariel Kudić Work Experience Details
  • Penn Wynne Presbyterian School
    Assistant Preschool Teacher
    Penn Wynne Presbyterian School
    Philadelphia, Pa, Us
    View
  • Long & Foster Companies
    Real Estate Agent
    Long & Foster Companies Oct 2024 - Present
    Philadelphia, Pennsylvania, United States
    View
  • Penn Wynne Presbyterian School
    Assistant Preschool Teacher
    Penn Wynne Presbyterian School Sep 2024 - Present
    Wynnewood, Pennsylvania, United States
    View
  • Cr8V Solutions
    Principal Consultant
    Cr8V Solutions 2021 - Present
    Greater Philadelphia
    View
  • Ish Inc. (Indigo Sound House)
    Owner
    Ish Inc. (Indigo Sound House) 2021 - Present
    Greater Philadelphia
    🎙️🎛️ 🎧 🎹 📻 💽
  • So Bpo Inc.
    Co-Founder
    So Bpo Inc. 2020 - 2024
    San Francisco Bay Area
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  • Obo
    Director Of Customer Success
    Obo Jan 2019 - Sep 2020
    San Francisco Bay Area
    ⚖️🧰⚒
  • Ujet
    Service, Delivery, & Customer Success
    Ujet Jan 2018 - Dec 2018
    San Francisco Bay Area
    Led the Service & Delivery team through implementation projects for the Customer Success organization.Managed 15+ simultaneous in flight implementation projects transitioning from clients old SaaS platforms (8x8, inContact, Five9, RingCentral, Cisco, TalkDesk, BrightPattern, Twilio, etc.) to unifying communication channels with the CRM embedded UJET multichannel platform.Skilled in developing elegant solutions to complex problems, creating and managing REST API integrations, custom CRM solutions, designing call flows and TTR workflows.Skilled in agile project management, detail oriented team management, successful outcomes, escalation management, optimization of business practices, and organizational leadership.
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  • Five9
    Sr. Technical Program Manager
    Five9 Jan 2017 - Jan 2018
    San Francisco Bay Area
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  • Five9
    Program Manager
    Five9 Jun 2015 - Jan 2017
    San Francisco Bay Area
    Skilled in End-to-End Technical Project Management, Budget Planning, Partner Management, Contract Negotiation Management; all meshing cohesively to deliver Clients a solid Solution Design and Implementation cycle in accordance with contracted services.Experience in leading teams of development resources (5-15~ individual contributors) through a modified Agile Project cycle for software development within the Five9/Salesforce/Velocify/+Custom platforms.Lead Program Manager on multiple large scale (500+ hour) redevelopment projects.Multiple large Enterprise level contract services fulfilled; leading names in Solar/Smart Home Energy, Auto Insurance, Personal Lending, Connectivity, and Journalism.Internal projects include transitioning heavy traffic telephony channels from an on premise 2600Hertz hub to the Five9 Cloud Contact Center Software, redesign of internal IVR (+interactive voice response channels), internal Salesforce process reformation (including IVR functionality allowing additional integration options) for allowances in streamlining Customer Experience.(...)
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  • Five9
    Technical Account Manager
    Five9 Jan 2014 - Jun 2015
    San Francisco Bay Area
    Technical Program Management mainly serving compressed timeline engagements for a portfolio of 10+ enterprise level accounts operating within the Five9 SaaS platform simultaneously. Experienced in leading dynamic business development efforts combined with optimization projects to evaluate a customer's utilization of the Five9 platform.
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  • Incontact
    Success Engineer
    Incontact Jan 2013 - Dec 2013
    Greater Salt Lake City Area
    Front lines support for all cloud based call center operations and products for inContact customers. Proprietary product support, account management, customer facing interaction, product fixes/upgrade roll outs, event management, knowledge base administration, etc. We are the customers' go to technical resource & support for inContact related inquiries.
    View
  • Css Corp
    Voice Talent
    Css Corp 2011 - 2013
    Greater Salt Lake City Area
    Professional voice recordings in IVR telephone systems for Customer Service/Technical Support Projects within CSS Corp.- www.nest.com- HP ePrint Services- Just Answer/www.Pearl.com- www.roku.com
    View
  • Nest Labs
    Sr. Support Trainer
    Nest Labs 2011 - 2013
    Greater Salt Lake City Area
    Training development and delivery.Creation of materials and coordinating seamless integration of trainees with established employees.Experience with improvement plans, coaching, time management, employee efficiency improvement, quality, and organization.Management of class sizes between 10 and 20 extending over a period of 3 weeks or more; plus experience with 1 on 1 training and personal lesson plan creation.Developing and improving ever-changing materials for the innovative and growing Nest Labs Inc.T2 Roles and Responsibilities: Jan-June 2012Lesson planning and delivering.New Hire Training.Up Training for existing Technical and Pre-Sales Agents.Technical Support and Customer Service.Escalation Support.Corporate Communications.Corporate collaboration for implementation of processes and policies.Customer Advocacy, Retention, and Support.Leadership role within Tier 2.T1 Roles and Responsibilities: Oct-Dec 2011Escalation support, premier customer management, Training development, Technical specialist in proprietary product knowledge, knowledge base contributor.
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  • Opinionology
    Marketing Research Specialist
    Opinionology Jan 2010 - Jun 2011
    Provo, Utah Area
    View
  • Christiansen Properties
    Property Manager
    Christiansen Properties Jan 2007 - Jun 2011
    Provo, Utah Area
    Managed property assess, accounts, appointments, and client concerns with a large family owned Tri-Plex rental property.Scheduled maintenance appointments, performed safety checks, building inspections, etc.Maintained strong client/business relationships.Performed background checks on clients, tracked rental histories, and maintained utility accounts.Performed regular property maintenance on appliances, plumbing, and electrical.
  • Utah Valley University
    Child Care Course Developer
    Utah Valley University Jan 2007 - Dec 2007
    Orem, Ut
    Created lesson plans and developed material for instruction and activities for 2 semesters while enrolled.
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  • Rushforth Solar Llc
    Office Assistant
    Rushforth Solar Llc 2003 - Mar 2005
    Bryn Mawr, Pa
    As needed office administrative work.www.rushforthsolar.com
  • Kelly Music Research
    Researcher
    Kelly Music Research 2002 - 2005
    Havertown, Pa
    Call center research assistant.http://www.kellymusic.com/
  • Petsmart
    Animal Lover | Store Specialist
    Petsmart 2003 - 2004
    Broomall, Pa
    Customer training, cashier, stock maintenance, section monitoring, pet area upkeep, etc.
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Mariel Kudić Skills

Call Centers Technical Support Salesforce.com Leadership Management Customer Service Cloud Computing Employee Training Telecommunications Crm Saas Telephony Enterprise Software Acd Networking Team Building Operational Efficiency Team Leadership Organizational Leadership Voice Services Training And Development Communication Customer Relations Professional Networking Creative Problem Solving Cloud Applications Program Management Training Management Problem Solving Project Management Agile Methodologies Microsoft Project Apis Technology Integration Product Development Frontrange Heat Jira Forward Thinking Self Starter Operations Management Business Process Improvement Strategic Planning Contact Centers Customer Relationship Management Software As A Service

Mariel Kudić Education Details

Frequently Asked Questions about Mariel Kudić

What company does Mariel Kudić work for?

Mariel Kudić works for Penn Wynne Presbyterian School

What is Mariel Kudić's role at the current company?

Mariel Kudić's current role is Assistant Preschool Teacher.

What is Mariel Kudić's email address?

Mariel Kudić's email address is ma****@****obos.no

What is Mariel Kudić's direct phone number?

Mariel Kudić's direct phone number is (800) 553*****

What schools did Mariel Kudić attend?

Mariel Kudić attended Utah Valley University, San Jose City College, Edx, Moore College Of Art And Design.

What are some of Mariel Kudić's interests?

Mariel Kudić has interest in Social Services, Arts And Culture.

What skills is Mariel Kudić known for?

Mariel Kudić has skills like Call Centers, Technical Support, Salesforce.com, Leadership, Management, Customer Service, Cloud Computing, Employee Training, Telecommunications, Crm, Saas, Telephony.

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