Mariem Ben Ayed Email & Phone Number

Côte D'Ivoire

African Development Bank, Tunisia / Côte d’Ivoire; July 2009- Present:Develop and provide a comprehensive organizational, administrative and program support service to the Vice President by proactively overseeing the VP’s workload, Maintain formal and cordial relationships with Embassies, Representations and sister institutions, agencies, relating to direct contacts with the VP,Assist with the month-end and year-end closure of accounts and audit issues,Ensure that high-level visitors are appropriately informed, that they receive background information as necessary, and that the necessary protocols are respected,Manage the flow of information to/from the supervisor and other senior staff; identify priority matters that need to be urgently addressed or signed by the supervisor. Follow up to ensure that appropriate administrative action is being taken by senior managers on tasks determined by the supervisor,Prepare financial data for budget estimates and financial planning,Prepare a range of reports and data analysis to corporate standards and quality control,Analyze training needs in conjunction with the Vice President departmental managers and HR department,Explore any opportunities to add value to job accomplishments and increased efficiency in the VP’s office,Support and follow up on any Human Resources issues related to recruitment,Prepare and gather information and relevant documents for the VP regarding issues being discussed or processed by the Human Resources Business Partner,

Tunisie

• Development, production and delivery of projects from proposal right up to delivery, delivering events on time, within budget, that meet expectations, Setting, communicating and maintaining timelines and priorities on every project, Communicating, maintaining and developing client relationships,• Manage supplier relationships, • Manage operational and administrative functions to ensure specific projects are delivered efficiently, • Provide guidance, motivation, direction and support to the team, • Travelto on-site inspections and project managing events• Be responsible for all project budgets from start to finish, • Ensure excellent customer service and quality delivery.

Tunisie

Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process,Analyzed and developed training and development programs in conjunction with departmental managers,Facilitated trainings and team retreats,Analyzed strategies and developed new solutions to improve the employee experience,Administered payroll and maintained employee records according to policy and legal requirements,Initiated positive organizational culture and change through strengthening staff moral building team spirit and positive attitude and approach,Promoted equality and diversity as part of the culture of the company; liaising with a range of people involved in policy areas such as staff performance and health and safety, Supported the development and implementation of HR initiatives and systems,Assisted in performance management processes and supported the management of disciplinary and grievance issues.

Tunisie

Assisted line managers to recruit staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;Developed negotiating implementation of policies on issues like working conditions, performance management, equal opportunities, benefits and disciplinary procedures, advising on pay and other remuneration issues, including promotion and benefits; Negotiated with staff on issues relating to pay and conditions; maintaining employee records; Screen, recruit and interview potential employees;On boarded and trained new employees.

Tunisie

Ensure the submitted files are not missing any of the needed documentsCoordinate with the security team the entrance and exit of the different guests/ applicantsReceive/ scan entering calls and assist whenever needed

Tunisie

Ensured the administrative tasks, and the office logisticsArranged travels and accommodations (ticketing and hotel bookings) signs agreements and conventions with hotelsHandled mails, ensured the procurement and management of office supplies, organized various events (Christmas, lunch and dinner year-end, business lunches purchase gifts ...)

Master 2 (M2), Management Des Ressources Humaines

Certificate, Continuous Employee Development And Empowerment

Certificate, Human Resources Management

Certificate, Marketing And Communication

Certificate, The Science Of Well-Being

Certificate, Performance Coaching

It is a module on the International Society for Coaching Psychology recognized Certificate in Stress Management and Performance Coaching.

Certificate, Problem Focused, Counselling, Coaching And Training

Master'S Degree, International Relations And Affairs