Marieme Sall Email & Phone Number

Canada

Kelowna, British Columbia, Canada

Whistler, British Columbia, Canada

Whistler Mountainside & Village Center propertiesFostering a culture of success through strong leadership and a team dynamic that enables an elevated guest experience. Identifying team members' ongoing development needs, including in-the-moment feedback, coaching, mentoring, and other supports. Assisting the Front Office Manager in monitoring team member.

Vernon, British Columbia, Canada

Supporting general hotel operations in a leadership role which includes overseeing daily activities of the Housekeeping and Front Office departments, and responding to guest comments and concerns. Ensuring exceptional guest experiences, engagement, and development of the employee and management teams, as well as achievement of business and financial goals.

Fernie, British Columbia, Canada

-Front Desk Managing (Hiring, Training,Evaluating and Managing the team)-Groups & Functions bookings-Reservations & Sales monitoring-Billing & Accounts receivable-Guests relations & complaints solving-Manager on Duty for others departments (Pub, Liquor store, Kitchen and Housekeeping)-Purchasing and procurement-Health & Safety procedures

Yanque, Perou

Staff management (15 persons): hiring, training and schedulingOrdering of all supplies for the different departments of the hotelSales, Yield Management & Marketing (Social media, hotels websites)Maintaning budgets and payment of suppliersCustomer Relation and guests satisfactionHygiene, Security and respect of the Norms

Switzerland

5 stars hotel by Marriott World's Best Ski Hotel 2016, 2017 & 2018 WORLD SKI AWARDS

South Africa

-Front Office>Welcoming guests onboard and information>Delivering a unique 5 stars experience >Assisting the guest relation >Billing and departure operations-Running the luxury souvenir boutique while at sea (sales, inventories, promotion and visual merchandising)-Accompanying excursions ashore and making sure it runs smoothly

Paris 15

-Preparing the weekly roasters-Managing the operations at the reception in conjunction with the Head Of Department and the General Manager -Helping meet the quantitative and qualitative targets -Attending promptly to all guest requests and feedback-Ensuring the good communication between the different hotel departments

Région De Paris, France

MOB HOTEL OF THE PEOPLE92 rooms 1 bar 1 organic restaurant 4 meeting rooms-Day shift >Welcoming guests and presenting the hotel concept (yoga classes, events and live concerts, shared rooftop garden, pop up stores) >Billing and cashiering >Controlling and preparing the arrivals >Ensuring the guests satisfaction and fidelity-Night shift and.

Auckland, New Zealand

111 rooms 4 meeting rooms 1 bar 1 restaurant- Welcoming guests and ensuring their satisfaction during their stay-Informing about activities and amenities around the hotel and booking tours-Check-in/Check-out of individuals and groups-Cashiering and billing-Reservations and sales

Sydney, Australia

-Greeting guests and customer experience-Advising, selling and developing the customer relationship-Reaching the monthly sales targets

Paris

-Managing private and professional accounts-Funding small and medium companies-Maximizing the profit and reaching sales targets -Developing the customer panel

Mexique

- Reception and reservations- Managing the housekeeping and maintenance staff- Developing a new communication and marketing strategy