Marie Salcioglu Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

• Provided business analysis consulting for a business transformation program in the Enterprise Client Invoicing department.
• Facilitated workshops with business stakeholders in Luxembourg and Toronto. Documented the current state of the end-to-end billing processes (Data Acquisition & Transformation, Static Data Management, Invoice.
• Outlined the key recommendations, which became the basis for the high level business requirements.
• Assisted the project manager by planning the business analysis tasks for the SDLC phases of detailed requirements gathering, design, development, testing, and implementation, using MS Project.
• Documented detailed business requirements for automation of the revenue posting, and updating the invoice format and content to enhance the client experience. Provided peer business analyst support and coordinated.
• Consulted with vendors and in-house development teams, reviewing the solution architecture to ensure that it would meet the requirements. Became knowledgeable (through self-training) on the Advantage Fee Billing system.

• Responsible for all business analysis activities, specializing in reporting applications for group health claims adjudication systems. Supported development and quality assurance teams by reviewing and providing.
• Provided requirements for a pharmacy claims reporting platform including the data warehouse and ETL processes, user interface, security, and report content and layouts. Effectively managed relationships with onshore.
• Documented functional specifications for all standard reporting requirements for Health Canada’s NIHB program, including report criteria, data, layouts, and report delivery. Catalogued all data elements and created.
• Documented requirements for complying with the Canadian Payments Association cheque specifications. Provided data mappings from flat file to print-ready cheques and remittance statements.
• Researched and evaluated tools to support business requirements definition such as Rational RequisitePro, Ravenflow, Blueprint, and Serena Composer.

Ontario

• Supported various clients and business systems initiatives by providing business analysis services and insurance domain expertise.
• Analyzed electronic files sent to regulatory agencies for errors, recommending fixes that would save client money in fines. Completed tasks 4 weeks ahead of schedule on a 12 week project.
• Performed a gap analysis of two related companies' billing systems. Analyzed over 100 comparable functions of each system to determine differences in business processes.
• Created and maintained cheque templates for integration into a cheque processing system. Tested cheque documents against the Canadian Payments Association's specifications, resulting in no issues on implementation to.
• Trained and mentored a team of 2 quality assurance analysts in programming automated test scripts for a claims model office, using SQA Rational Robot.

• Maintained support tables, and created, maintained and executed batch jobs for a reinsurance administration and billing system to ensure correct processing. Provided user support and training.
• Supported vendor in developing a new administration and billing system for individual policy management. Created and maintained user documentation, and tested data loads as part of the conversion effort.
• Installed, and tested system upgrades in acceptance test area before implementing in production, minimizing downtime. Developed model office for regression testing of system updates.
• Designed, coded and tested MS Access database for tracking and reporting actuarial quote activities.

Computer Science

B.Sc., Math