Marietta Bertok Email & Phone Number

Budapest, Hungary

Budapest, Hungary

Budapest

Budapest, Budapest, Hungary

Budapest

Budapest

• Build and develop relationship with local DMC and PCO offices• Manage and develop the relationship with key international bookers• Price and contract negotiations with new and existing partners• Creating and distributing MICE promotions, packages• Maintain a close relationship with the Regional Sales Offices on different markets• Active participation on the weekly forecast meetings • Representing the hotel on European sales trips and trade shows• Updating and maintaining Cvent, Starcite websites and making sure that all RFPs are responded in a timely manner• Working closely with the Event Managers from the proposal to the contract stage

London, United Kingdom

• Responsible for Yield Management• Manage the department in the absence of the Reservations Manager• Responsible for keeping the GDS systems (Trust and Synxis) up to date• Assisting the Reservations Manager in strategy planning• Preparing month end reports for the Executive Management team• Over viewing cancellations, no shows and complimentary reservations• Specific Skills Trainer for the department• Assist the Reception and Sales departments as per the business demand

London, United Kingdom

• Receiving and accurately processing all advance reservations and enquiries• Creating and maintaining good communication with all booking agents • Responsible for group reservations• Assisting the Banqueting Coordinator in her absence • Attend daily arrival and operational meetings

London, United Kingdom

• Welcome all guests on arrival and assist with registration • Basic accounting for guests• To ensure all guests abide by the credit policy of the hotel• Foreign money exchange • Dealing with all guest queries and complaints • Making, amending, cancelling reservations • Specific Skills Trainer for the department

Level 2 Certificate, Team Leading And Management

Education record