Marija Ilić Email & Phone Number

Belgrade, Serbia

Belgrade, Serbia

Supervising, mentoring, and training sales team, delegating assignments, and ensuring seamless workflow coordination.Achieving growth and hitting sales targets by successfully managing the sales team.Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence.Managing diverse project teams, including back-office operations, support functions, ticketing systems, and sales teams, to streamline processes and drive collective success.Maintaining open lines of communication with senior management, providing regular updates and ensuring alignment with organizational objectives.

Belgrade, Serbia

Proficient in managing multiple client accounts, cultivating positive relationships across all customer touchpoints to ensure client satisfaction.Responsible for growing company revenue by effectively managing multiple customers accounts. Cultivated strong, positive relationships with key customer contacts at all levels.Delivered comprehensive market insights and tailored analyses to clients, aligning with their investments, needs, and objectives.Skilled in collaborating with internal teams from various departments to gain insights into customer objectives and key performance metrics. Experienced in utilizing CRM tools to effectively manage customer activity, ensuring maximum efficiency and visibility into client interactions. Dedicated to upholding superior customer service levels, operational excellence, and strategic insight. Continuously strive to exceed client expectations and deliver results that drive mutual success.

Contacted prospects from CRM database, attracting potential customers by answering product and service questions.Recognized the needs of our prospects and helped them with the activation of their accounts/closing sales/making first investment.

Bachelor'S Degree, Turkish Language And Literature

Finance And Administration, A+