Marike Van De Klomp
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Marike Van De Klomp Email & Phone Number

Lead Product Owner - Digital Channels and Conversational at ABN AMRO Bank N.V. at ABN AMRO Bank N.V.
Location: Amsterdam, North Holland, Netherlands 8 work roles 3 schools
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Current company
ABN AMRO Bank N.V.
Role
Lead Product Owner - Digital Channels and Conversational at ABN AMRO Bank N.V.
Location
Amsterdam, North Holland, Netherlands

Who is Marike Van De Klomp? Overview

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Marike Van De Klomp is listed as Lead Product Owner - Digital Channels and Conversational at ABN AMRO Bank N.V. at ABN AMRO Bank N.V., based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Marike Van De Klomp.

Marike Van De Klomp previously worked as Lead Product Owner - Digital Channels and Conversational AI at Abn Amro Bank N.V. and Specialist Channel Transformation & Strategy at Vattenfall. Marike Van De Klomp holds Hebo - Bedrijfsmanagement, Hebo : Economics/ Languages from De Haagse Hogeschool / The Hague University Of Applied Sciences.

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ABN AMRO Bank N.V.

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About Marike Van De Klomp

Digital channel Transformation. Customer experience, Digital sales & marketing – Channel specialist, transforming traditional contacts into digital contact, and guiding the transition in digital customer care & digital sales. Customers prefer easy, fluent customer experience. Engaging with a brand in a digital way. Asynchronous and digital with a human touch. Creative, hands-on specialist, experienced in developing, executing and implementing Digital Strategy. Always focusing on improving the digital customer engagement and customer experience / loyalty.Specialties: digital channel development, online marketing, sales & e-business, website development, digital customer engagement, project management, introducing A.I (chatbots) and automation into (human) assisted service & sales channels. Development and implementation of online marketing, Digital Strategy.

Listed skills include Online Marketing, E Business, Web Analytics, Seo, and 14 others.

Current workplace

Marike Van De Klomp's current company

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ABN AMRO Bank N.V.
Abn Amro Bank N.V.
Lead Product Owner - Digital Channels and Conversational at ABN AMRO Bank N.V.
Amsterdam
Website
abnamroclearing.com
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8 roles

Marike Van De Klomp work experience

A career timeline built from the work history available for this profile.

Lead Product Owner - Digital Channels And Conversational Ai

Current
Abn Amro Bank N.V.

Amsterdam, Nl

With my team, we use innovative digital solutions to really help customers in their digital customer experience. Strategically contributing to ABN AMRO's ambitions towards 'a personal bank in a digital age'. Enabling digital customer interaction with ABN AMRO for customers in both Retail-, Private- and Corporate Banking. I lead the teams responsible for the capabilities:- Conversational AI , Voice AI- Online Appointment making- Videobanking- Social channels

Jun 2022 - Present

Specialist Channel Transformation & Strategy

Vattenfall

Solna, Stockholm, Se

Developing & executing Digital Channel transformation within the Digital innovation team, based in Amsterdam for the Vattenfall NL region. -Improve & develop customer experience via Digital channels-Introduce AI & chatbots into customer contact-Transformation of Digital customer care & sales-Channel Strategy development & Digital Transformation of Channels

Aug 2020 - Jun 2022

Sr Online Marketeer - Digital Customer Engagement

Vattenfall

Solna, Stockholm, Se

Responsible for online marketing in the digital customer service ( digital communication and engagement with prospects & customers of Vattenfall NLFocussing on digital channels: chat, social / messaging (asynchronous communication) chatbots & A.I. In sales and assisted selfservice journeys (cobrowse & voice to cobrowse). To best serve customers in the digital customer journey and save operational costs. # Digital customer engagement. Digitalisation. Service innovation. Digital transformation of customer care.

Oct 2019 - Aug 2020

Sr. Online Marketeer - Digital Customer Engagement

Nuon

Amsterdam, Nl

Responsible for online marketing in the digital customer service ( digital communication and engagement with prospects & customers of Nuon Energy)Focussing on digital channels: chat, social / messaging (asynchronous communication) chatbots & A.I. In sales and assisted selfservice journeys (cobrowse & voice to cobrowse). To best serve customers in the digital customer journey and save operational costs. # Digital customer engagement. Digitalisation. Service innovation. Digital transformation of customer care.

Mar 2014 - Oct 2019

Teammanager Online Acquisition

Nuon

Amsterdam, Nl

The main tasks in my role are:- Managing a team of 6 online marketing professionals responsible for the acquisition of new customers for Nuon. The team is focussed on Affiliate Marketing, SEA, SEO, Display and Online Optimisation based on webstatistics. - Responsible for Online Sales targets for energy contracts and value added services for Nuon through www.nuon.nl

May 2011 - Feb 2014

Sr. Internet Marketeer

Nuon

Amsterdam, Nl

Mar 2010 - Apr 2011

Sr. Internet Marketeer

Abn Amro Bank

Amsterdam, Nl

Sep 2006 - Feb 2010

E-Business Manager

Overtoom ( Manutan Group)
Apr 2001 - Aug 2006
Team & coworkers

Colleagues at ABN AMRO Bank N.V.

Other employees you can reach at abnamroclearing.com. View company contacts →

LB Lammert Bos Lammert Bos Colleague at Abn Amro Bank N.V.The Randstad, Netherlands View → GG Gracita George Gracita George Colleague at Abn Amro Bank N.V.Netherlands View → RB Ravidas Barkhani Ravidas Barkhani Colleague at Abn Amro Bank N.V.Almere, Flevoland, Netherlands View → DO Dani Oppenheim Dani Oppenheim Colleague at Abn Amro Bank N.V.Amsterdam, North Holland, Netherlands View → CV Caroline Van De Kerkhof Caroline Van De Kerkhof Colleague at Abn Amro Bank N.V.Amsterdam, North Holland, Netherlands View → FS Farnés Schepers Farnés Schepers Colleague at Abn Amro Bank N.V.Amsterdam, North Holland, Netherlands View → SS Sergey Shelukhin Sergey Shelukhin Colleague at Abn Amro Bank N.V.Amsterdam Area, Netherlands View → RL Ruth Luk Ruth Luk Colleague at Abn Amro Bank N.V.Tilburg, North Brabant, Netherlands View → SV Sarah Van Kempen Sarah Van Kempen Colleague at Abn Amro Bank N.V.Amsterdam, North Holland, Netherlands View → TS Tiara Sanchez Tiara Sanchez Colleague at Abn Amro Bank N.V.Amsterdam, North Holland, Netherlands View →
3 education records

Marike Van De Klomp education

Hebo - Bedrijfsmanagement, Hebo : Economics/ Languages

De Haagse Hogeschool / The Hague University Of Applied Sciences

Marketing

Nima-B Marketing Strategie

Langues Étrangères Appliquées

Cy Cergy Paris Université
FAQ

Frequently asked questions about Marike Van De Klomp

Quick answers generated from the profile data available on this page.

What company does Marike Van De Klomp work for?

Marike Van De Klomp works for ABN AMRO Bank N.V..

What is Marike Van De Klomp's role at ABN AMRO Bank N.V.?

Marike Van De Klomp is listed as Lead Product Owner - Digital Channels and Conversational at ABN AMRO Bank N.V. at ABN AMRO Bank N.V..

Where is Marike Van De Klomp based?

Marike Van De Klomp is based in Amsterdam, North Holland, Netherlands while working with ABN AMRO Bank N.V..

What companies has Marike Van De Klomp worked for?

Marike Van De Klomp has worked for Abn Amro Bank N.V., Vattenfall, Nuon, Abn Amro Bank, and Overtoom ( Manutan Group).

Who are Marike Van De Klomp's colleagues at ABN AMRO Bank N.V.?

Marike Van De Klomp's colleagues at ABN AMRO Bank N.V. include Lammert Bos, Gracita George, Ravidas Barkhani, Dani Oppenheim, and Caroline Van De Kerkhof.

How can I contact Marike Van De Klomp?

You can use AeroLeads to view verified contact signals for Marike Van De Klomp at ABN AMRO Bank N.V., including work email, phone, and LinkedIn data when available.

What schools did Marike Van De Klomp attend?

Marike Van De Klomp holds Hebo - Bedrijfsmanagement, Hebo : Economics/ Languages from De Haagse Hogeschool / The Hague University Of Applied Sciences.

What skills is Marike Van De Klomp known for?

Marike Van De Klomp is listed with skills including Online Marketing, E Business, Web Analytics, Seo, Email Marketing, Affiliate Marketing, Multivariate Testing, and E Commerce.

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