Engaged with 1000s of students, parents, and private groups to offer exemplary customer service and create a friendly environment for students to feel comfortable learning.Created lessons to the student's skill levels and capabilities (adapting as needed), often managing and teaching classes with multiple students of different skill levels simultaneously (in a limited period of time).Demonstrated leadership by mentoring over 20 assistant instructors and new instructors, giving constructive feedback and suggestions for their teaching, and sharing personal best practices/tips & tricks to succeed.CASI Level One certified