Mariko Shimoda Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Waterloo, Ontario, Canada

• Managing 11 Smart Charging programs with electrical utility partners, providing insights and rebates for EV drivers across North America to drive wide-spread EV adoption• Generating and tailoring custom reports using SQL, Power BI, and Salesforce data to answer customer's open ended questions • Created targeted marketing material and campaigns for program recruitment, improving device installrates, and reducing churn rate• Presented program findings to stakeholders, focused on predicted impact on the electrical grid based on the program's EV charging and driving data• Consulted SME's to brainstorm product features, set project scope, and determine product specs for sustainability-focused customer tools

• Implemented division's first client success program, focused on long-term relationship management• Standardized after sales communications on robot platform orders, to include project updates, technical onboarding, and feedback requests• Independently managed the technical support queue, providing troubleshooting, RMAs, and support calls, coordinating cross-functionally to solve customer problems• Prepared product improvement proposals and updated community resources based on recurrent, data-backed customer pain points

Waterloo, Ontario, Canada

• Developed a student resource guide on navigating the co-op process as a neurodivergent student• Represented undergraduate students on the COVID-19 response committee, co-op student experience group, and student petitions committee

Waterloo, Ontario

• Created a comprehensive competitor analysis for newest product launch to determine pricing, specifications, and marketing strategy• Scoped market verticals for new product development, seeking profitable markets for new robotics products• Reported on trends in robotics research using keyword analysis to influence the product roadmap• Tracked production progress, procurement, and operations on major crossfunctional projects through Gantt charts and proactively generated regular status reports to highlight potential bottlenecks• Direct supervisor of a junior intern

Waterloo, Ontario

"The Engineering Society is the official representative for all engineering undergraduate students at the University of Waterloo and exists to support students through your time at Waterloo academically, socially, and professionally."• Elected into presidency of student society, representing 7500 undergraduate students• Advocated for student-driven change to faculty, university, and provincial and national bodies• Involved with many confidential committees and councils, voting on university affairs• Created extensive mental health resources and documentation for students, faculty, and staff in the UW community• Regularly presented and spoke in front of large groups of students, industry members, and faculty

Guelph, Ontario

"Since its reopening in 1988, Sleeman Breweries has grown to become the third-largest brewer in Canada."• Led the commissioning of a full case quality inspection unit on the canning production line, regularly communicating with plant-wide and national stakeholders as well as contractors and industry professionals• Managed and tracked other plant improvement and maintenance projects, including a bearing replacement, lighting retrofit, and insulation restoration• Designed and implemented new brackets used on production palletizing equipment

Waterloo, Ontario

"Our goal is to empower youth to be the change our world will need in the future by creating opportunities for them to increase confidence in their science, engineering and technology abilities."• Developed and taught lesson plans on engineering activities to high school students (ie. programming with Arduino, soldering, breadboarding, prototyping and design)

Waterloo

• Acted as the face of the Engineering faculty at the University of Waterloo for marketing and undergraduate recruitment• Showcased and interviewed in the university's promotional videos, articles, and brochures/viewbooks• Produced original content for UWaterloo's website and social media

Waterloo, Ontario

• Mentored 12 first year female engineering students in male dominated engineering programs, providing transitional, social, and academic support and guidance • Organized and executed monthly events, including resume critiques, interview workshops, and socials

Vancouver, Canada Area

"TRIUMF is Canada's national laboratory for particle and nuclear physics and accelerator-based science."• Designed, machined, and constructed threaded aluminum LED circuit holders for beamline alignment• Assembled and installed electromagnetic and structural components of a new beamline system from engineering drawings, often requiring ultra high vacuum clean room procedures• Experience using high precision optical and laser alignment tools

Waterloo

"Validus Research provides applied research services, including the in-house pricing and risk analytics software application, to other group companies within Validus Holdings."• Interpreted user requests into technical deliverables, and acted as the liaison between business users and development through status updates and scrum meetings• Independently created user-oriented help guide updates, release notes, documents for change management, and implementation/deployment plans for modernization projects on the in-house software application• Developed an in-depth time-cost analysis spreadsheet for senior management using VBA and user entered timesheet data• Became experienced in Microsoft SharePoint, Atlassian services (including Jira), and various software development and testing methodologies (ie. Agile, Waterfall)

Oakville, Ontario

"Shoplogix is the leading developer of manufacturing performance management software, enabling manufacturers to increase operating efficiency and productivity."• Managed a Magna automotive plant assembly line software deployment, collaborating closely with the plant controls engineer and configuring the line PLC tags to the company configuration system• Worked with Solutions Engineering team to provide ongoing customer support and troubleshooting, as well as configuring complex manufacturing systems into the software• Prospected potential customers, generated leads, made sales calls, and gave software demonstrations to manufacturing and continuous improvement engineers