Mariled Arango Email & Phone Number

Boston, Massachusetts, United States

I am currently associated with YMCA of Greater Boston as a Billing Coordinator, and I deliver quality experiences to families via meaningful conversations and timely response to inquiries. I manage program registration, including document collection related to EEC initial and annual renewal applications. I facilitate families through financial support program process. I update and maintain documentation for financial support programs as well as files for EEC and voucher children for future reference. I promote transparency and accountability through internal audits in coordination with Child Development Business Office.A few key achievements in this tenure include:- Drove programs at full capacity via outstanding relationship with parents in the community.- Maintained AR at zero by encouraging parents to pay on time and setup EFT payments.- Achieved 100% success for third-party registration slots/vouchers from the State.

Boston, Massachusetts, United States

I was selected as Business Manager at YMCA of Greater Boston in 2019, and I oversaw processing, flow, and reconciliation of all revenue from main building and off-site. I aligned branch expenses with allocated budget as well as reviewed and completed payroll on time for seamless workflow. I formulated and communicated variance reports to program and executive directors for decision-making process. I engaged with Metro Finance office to successfully drive monthly closing process. I processed third-party and contract billing in line with state/federal agency requirements. I delivered active functional support by administering petty cash account and accounts payable system. I established and sustained strong relationships with members, staff, and finance department.A few key achievements in this tenure include:- Improved cashflow position and financial results by tracking accounts receivable.- Credited for keeping branch’s account receivables to lowest amount possible.- Minimized waste by effectively mobilizing resources, such as supplies and consumables.- Liaised with other managers to plan, coordinate, and manage special events.

Https://Computingthehumanexperience.Com/About/

One of the most interesting projects of our times lead by IBM's scientist Grady Booch. Finding the connection between computing, information and the different human expressions.- Cataloging Internet documents, videos - Suggesting subjects, Domains and Ontologies for the project.- Helping to improve the process of data capturing.

Medellin Colombia

In 2008, I was the Manager and Administrator, and I provided strategic and operational direction to local offices with 10 direct reports for achievement of short- and long-term goals. I headed all functions associated with contractual services and resource allocation for offices. I fostered congenial relationships and closely performed with HR department.A few key achievements in this tenure include:- Recognized for legal processing of Tutelage Protection Writ, remedy for protection of constitutional rights.- Enabled company to collect 100% money from FOSIGA via delivery and collection of Tutelage Protection Writ.- Commended for achieving 100% of budget for administrative expenses and human resources.- Managed staff recruitment, administrative operations, and inventory control system.

Medellin Colombia

As an Administrative Assistant at Colmedica Medicina Prepagada S.A. in 2005, I rendered robust administrative support by answering phone calls, handling emails, and creating schedules. I managed financial records using QuickBooks for reference purposes. I produced and delivered various reports to management for data-driven decision making. I provided quality support services as and when required for continuous operations.A few key achievements in this tenure include:- Selected to steer several functions of service customer director.- Took over the HR role of hiring staff, demonstrating continuous service excellence.

Medellin Colombia

I joined Colmedica Medicina Prepagada S.A. in 2001 as an Administrative Secretary, and I attended and transferred phone calls to relevant persons as well as carried out general secretarial tasks. I recorded meeting minutes in both manual and digital forms for future reference. I delivered quality customer service with a focus on generating positive word of mouth.An achievement in this tenure include:- Maintained documentation of health providers as part of administrative procedures.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, Bachelor'S Degree

Studies in finance, general accounting, administration and management.

Computer Programming Technician, Computer Programming, Computer Programing Technician

- Learned programming in Visual Basic. - Got skills on Microsoft Office Tools.