Key Responsibilities:• Greeted customers upon arrival at the restaurant, processed payments and handled complaints.• Took responsibility for the team on shift to ensure service standards, safety and security expectations are all met.• Controlled stock, placed orders and dealt with suppliers.• Successfully managed the store and achieved the lowest cost revenue ratio in the company (22%).• Trained and supported new staff ensuring that they can provide an exceptional service to ourcustomers.• Processed invoices using the Fourth software.

Key Responsibilities:• Greeted customers upon arrival at the restaurant.• Made suggestions based on preferences and addressed customer concerns.• Took accurate food and beverage orders, ensuring especial requests and modifications were communicated to the kitchen staff.• Checked on customer during meal to ensure that they were happy with the service.• Participated in team meetings and training sessions to improve service quality.

Key Responsibilities:• Greeted customers delivering a high level of customer service.• Handled cash transactions and processed card payments.• Made cash register end of day reports.• Handled customer complaints where appropriate, ensuring they were dealt promptly and effectively.• Kept the shop tidy and organised at all times.

-Paid internship- I designed newspapers and magazines websites.- I worked on brand communication.- I provided presentations to colleagues and clients.

• Managed office stationery supplies.• Greeted and welcomed visitors and staff.• Provided customer support by answering the phone and replying to emails promptly.• Managed calendars by scheduling meetings, arranging travel and accommodation .• Handled confidential and sensitive information with discretion.• Ensured the cleanliness and tidiness of the office space.

-Product Design-Packaging Design-Editorial Pieces-Corporate Identity