Marilese Van Der Westhuizen
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Marilese Van Der Westhuizen Email & Phone Number

Customer Success Manager at The Access Group
Location: Perth, Western Australia, Australia 11 work roles 4 schools
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Current company
The Access Group
Role
Customer Success Manager
Location
Perth, Western Australia, Australia
Company size
1609 employees

Who is Marilese Van Der Westhuizen? Overview

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Quick answer

Marilese Van Der Westhuizen is listed as Customer Success Manager at The Access Group, a company with 1609 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Marilese Van Der Westhuizen.

Marilese Van Der Westhuizen previously worked as Customer Care & Projects Coordinator at Ray White and Property Management Administration at Ray White. Marilese Van Der Westhuizen holds Fundamentals To Your Csm Career, Customer Success Manager, Short Course from Udemy.

Company email context

Email format at The Access Group

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The Access Group

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Profile bio

About Marilese Van Der Westhuizen

Who am I:Very hard working, ambitious, enthusiastic and vibrant individual that can relate to people in all walks of lifeTeam player that ensures dignity and fairnessSelf-motivated, hands on and close to the action in all that I doI also have very strong administration and organizational skillsProud and passionate in the workplaceMy personal strong suit is that of client liaisonsI am accustomed to high pressure environments where one is frequently required to think on your feet and problem solve

Listed skills include Training, Management, Software Installation, Testing, and 21 others.

Current workplace

Marilese Van Der Westhuizen's current company

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The Access Group
The Access Group
Customer Success Manager
london, greater london, united kingdom
Website
theaccessgroup.com
Employees
1609
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Company profile
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11 roles · 21 years

Marilese Van Der Westhuizen work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
The Access Group

Tauranga, Bay Of Plenty, New Zealand

  • Customer onboarding
  • Periodic health checks with customers
  • Provide product support
  • Customer advocacy
  • Reduce CHURN rate and increase retention rate
  • Adding value to the customer's journey
Apr 2022 - Present

Customer Care & Projects Coordinator

Ray White

Papamoa, Bay Of Plenty, New Zealand

  • Managing and completing projects such as:
  • Changing the property management portfolio from one software platform to a new software platform
  • Merging data from different offices into one database
  • Introducing new add-on software
  • Healthy Homes - Insuring all properties comply by having Healthy Homes Statements
  • Update templates to comply with the updated Residential Tenancies ActManaging and resolving complaints
Jan 2021 - Apr 2022

Property Management Administration

Ray White

Mount Maunganui & Papamoa

  • Loading new Rental Property Managements
  • Advertising of rental properties
  • Rental property key management
  • Arranging rental property inspections
  • Processing invoices
  • Processing tenant vacates
Jul 2018 - Jan 2021

Sales Administrator

Ray White

Mount Maunganui

  • Management of the MyDesktop database.
  • Manage all necessary advertising for Mount Maunganui properties working closely with the Papamoa Sales Administrator to meet weekly deadlines.
  • Prepare, provide and/or update all marketing material e.g. flyers, auction packs to the sale staff
  • Process all Sale & Purchase agreements for the sales staff in a timely manner
  • Process all elements of property listings (including communication with solicitors regarding auction agreements)
  • Process of all VCA (Marketing costs) into Xero
Jan 2018 - Jun 2018

Property Management Administration

Ray White

Papamoa

  • Loading new Rental Property Managements
  • Advertising of rental properties
  • Rental property key management
  • Arranging rental property inspections
  • Processing invoices
  • Processing tenant vacates
May 2017 - Dec 2017

Personal Assistant To The Principal

Ray White

Glen Eden, New Zealand

Sole management of all the Dealer Principal's administration which includes regular contact with clients, booking and creating all forms of advertising, preparing appraisal presentations, preparing weekly vendor reports, diary management and ensuring the smooth running of the Dealer Principal's business.

Mar 2016 - Apr 2017

Group Training Officer

Skygistics

Highveld Techno Park, Centurion, Gauteng

  • Administration, planning, drafting and presentation of training courses for Skygistics, QCIC and their client base
  • Evaluation of training attendees on course subjects
  • Schedule and coordinate training seminars
  • Plan and coordinate hardware requirements needed for training
  • Lease throughout with Technology division
  • Testing of newly developed software and software updates.
Dec 2011 - Jan 2016

Software Support Consultant

Skygistics

Highveld Techno Park, Centurion, Gauteng

  • Software support
  • Basic SQL queries
  • Testing new versions of tracking software
  • Reporgramming and testing of tracking units
  • Activation and disconnection of tracking units
  • Daily reporting for CEO and ManCo
2008 - 2011 ~3 yrs

Customer Care Consultant

Nashua Mobile

Midrand, Gauteng

  • Administration of all cell phone related queries
  • Resolution of contract and account queries
  • General call center administration duties
2007 - 2008 ~1 yr

Customer Care Manager

Mobile Tracker

Midrand, Gauteng

  • Resolution of technical queries
  • Support on installations and commissioning of tracking units
  • Resolution of contract and account queries
  • New installation scheduling
  • Customer and fitment center liaison
  • Defective tracking unit repair scheduling
2006 - 2007 ~1 yr

Control Room Operator

Matrix Vehicle Tracking

Midrand, Gauteng

  • Respond to alarms generated by tracking units
  • Follow up with customers to confirm vehicle status and raise alerts with team leaders and/or police and border posts where required
  • Resolve technical queries on tracking unit operations
  • Remote testing of new units
  • General call center administration duties
2005 - 2006 ~1 yr
Team & coworkers

Colleagues at The Access Group

Other employees you can reach at theaccessgroup.com. View company contacts for 1609 employees →

GP Georgia Pratt Georgia Pratt Colleague at The Access Group Lancing, England, United Kingdom, United Kingdom View → AZ Aishah Zainudin Aishah Zainudin Colleague at The Access Group WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → HE Hannah Everill Hannah Everill Colleague at The Access Group United Kingdom, United Kingdom View → CS Craig Snowdon Craig Snowdon Colleague at The Access Group London, England, United Kingdom, United Kingdom View → TT Trînca Tudor-Remus Trînca Tudor-Remus Colleague at The Access Group Timişoara, Timiş, Romania, Romania View → MH Mark Howes Mark Howes Colleague at The Access Group Loughborough, England, United Kingdom, United Kingdom View → ML Matt Lea Matt Lea Colleague at The Access Group Market Drayton, England, United Kingdom, United Kingdom View → JM Julius Mike Julius Mike Colleague at The Access Group Benin City, Edo State, Nigeria, Nigeria View → JC Jennifer Connolly Jennifer Connolly Colleague at The Access Group Bradford, England, United Kingdom, United Kingdom View → KV Krishna Velautham Krishna Velautham Colleague at The Access Group Penang, Malaysia, Malaysia View →
4 education records

Marilese Van Der Westhuizen education

Fundamentals To Your Csm Career, Customer Success Manager, Short Course

Udemy

Dealing With Difficult Customers, Customer Service Training

Udemy

Residential Property Management (Level 4), Property Management, (Level 4)

Skills - New Zealand Qualifications Framework

Grade 12

High School Waterkloof

High School qualification with merit in 2002

FAQ

Frequently asked questions about Marilese Van Der Westhuizen

Quick answers generated from the profile data available on this page.

What company does Marilese Van Der Westhuizen work for?

Marilese Van Der Westhuizen works for The Access Group.

What is Marilese Van Der Westhuizen's role at The Access Group?

Marilese Van Der Westhuizen is listed as Customer Success Manager at The Access Group.

Where is Marilese Van Der Westhuizen based?

Marilese Van Der Westhuizen is based in Perth, Western Australia, Australia while working with The Access Group.

What companies has Marilese Van Der Westhuizen worked for?

Marilese Van Der Westhuizen has worked for The Access Group, Ray White, Skygistics, Nashua Mobile, and Mobile Tracker.

Who are Marilese Van Der Westhuizen's colleagues at The Access Group?

Marilese Van Der Westhuizen's colleagues at The Access Group include Georgia Pratt, Aishah Zainudin, Hannah Everill, Craig Snowdon, and Trînca Tudor-Remus.

How can I contact Marilese Van Der Westhuizen?

You can use AeroLeads to view verified contact signals for Marilese Van Der Westhuizen at The Access Group, including work email, phone, and LinkedIn data when available.

What schools did Marilese Van Der Westhuizen attend?

Marilese Van Der Westhuizen holds Fundamentals To Your Csm Career, Customer Success Manager, Short Course from Udemy.

What skills is Marilese Van Der Westhuizen known for?

Marilese Van Der Westhuizen is listed with skills including Training, Management, Software Installation, Testing, Technical Support, Leadership, Hardware, and Sla.

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