- Coordinated both domestic and international travel arrangements, itineraries, and appointments- Efficiently handled and prioritized incoming emails, calls, and other messages, responding promptly - Maintained confidentiality and handled sensitive information with utmost discretion- Administered billing responsibilities, ensuring accurate and timely billing every month- Assisted with personal tasks, family events, and gatherings

- Worked closely with middle and high school students to provide academic support - Assisted students in searching for potential jobs and careers and set goals- Conducted workshops regarding college preparation topics and financial aid- Provided resources and information for scholarships, financial aid, and grants- Delivered informational presentations to students and parents regarding post-secondary education

- Answered incoming phone calls from outside and within the hospital- Built relationships with patients and collaborated with healthcare professionals to ensure smooth operations- Assisted patients in navigating around the hospital and through the discharge process- Delivered lab specimens as ordered by physicians needed for patient’s lab routine- Provided information and directions to visitors and staff

- Utilized customer service skills by taking orders, addressing customer inquiries, and resolving concerns- Applied effective sales techniques to increase revenue and boost customer satisfaction by promoting daily specials, upselling items, and recommending additional food or drink - Informed customers of the food items being sold and their ingredients- Often transitioned from cash register operations to food preparation and ensured customers’ orders were accurate and well-presented.