Marilyn Singleton Email & Phone Number

Washington, District Of Columbia, United States

As a Claims Examiner, I analyze and evaluate claims to determine accuracy, completeness, eligibility, and rights to receive unemployment insurance compensation. I meticulously review claim documents, in order to gather facts on that claim and to further investigate for clarification of conflicting information as appropriate. I ensure the appropriate governing policies and regulations are applied in processing the claims. Claims are then adjudicated based on these policies. My experience and thorough attention to detail are instrumental in my ability managing a large complex caseload within the established deadline.

Washington, District Of Columbia, United States

I have experience in planning and conducting special studies in terms of surveys. The data collected is analyzed to determine whether or not the program's goals are being met. The analysis identifies the program's shortfalls while identifying opportunities for improvement.I have prepared a variety of written communications on program activities to include senior management briefings.