• Processed Conventional, FHA, VA and purchase and refinance loan programs for #1 producing LO in Region• Served as the main point of contact for title companies, real estate agents, mortgage loan originator, borrowers, and mortgage underwriters to facilitate a timely loan closing• Communicated clearly and effectively with borrowers and all necessary parties involved in the mortgage loan transaction• Obtained and verified that all loan documentation, such as title insurance, appraisals, loan applications, credit reports, and income and asset declarations are accurate and provided promptly to underwriters for loan approval• Ordered third party documentation and reports for residential home loans, create and maintain the mortgage loan file, and assist in clearing underwriting conditions as requested• Inputted loan file documentation accurately into Encompass and BankerView• Ensured that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines• Managed daily workflow to ensure all loans progress in accordance with company's timeline expectations - working additional hours as needed* Achieving Company Excellence A.C.E Award Recipient for May 2020* Top Processor for January and February 2021 Production

• Processed FHA, VA, Conventional and other loan programs• Obtained verification of deposit, verification of employment, and credit reports• Requested, reviewed and verified all loan documents such as income, credit, appraisal and title insurance, to ensure completed and accurate information was in the file before it was sent to underwriting• Notable Accomplishments: Employee of the Month for April 2016, Branch Employee Record Month: March 2016 funded 105 units, 2017 Above & Beyond Award

• Processed FHA, VA, Conventional and other loan programs• Obtained verification of deposit, verification of employment, and credit reports• Requested, reviewed and verified all loan documents such as income, credit, appraisal and title insurance, to ensure completed and accurate information was in the file before it was sent to underwriting

• General responsibilities included managing loan processing from preparing the loan to submit to underwriting, collecting and reviewing conditions ,and preparing files for pre-closing audit• Worked with three loan officers maintaining a pipeline of 30-35 loans a month with a 60% closing ratio

• Verified conditions of approval which included the following activities: income and asset documentation, routine title and vesting issues, child support liens, judgment liens, mechanic liens, undisclosed liens, processed subordination agreements, resolved appraisals disputes, and coordinated closing activities• Managed a heavy pipeline of over 60 loans per month• Received and responded to inquiries from clients regarding Bank of America’s products and programs

• Remained consistent in underwriting 12 – 16 loans per day• Maintained 120% on all audit and quality reviews• Mastered AS400, Edge, Virtual Loan File, proficient in MS Outlook• Followed defined loan parameters, rules and practices• Received and responded to inquires regarding Countrywide products and programs• Demonstrated excellent customer service to over 50 branches