Graduate Teaching Assistant | UC Davis College of Letters and ScienceFall 2023 - English GrammarWinter 2024 - Children's LiteratureSpring 2024 - Chaucer

- Owned the proposal management process from conception, beginning with Go/No Go meetings, supporting internal company departments to respond to RFP requirements, and submitting questions to prospects.- Created proposal templates for drafting, formatting, and organizing core company content, includingtechnical documentation of our SaaS, résumés, implementation timelines, financial offers, and marketing collateral.- Worked with Business Development team to research competitors, prospects, and similar technology in the public sector – all to contribute to company’s overall growth and success.- Wrote customer-facing documentation, such as email newsletters, service offering flyers, social media posts, and user manuals.

- Created, managed, and defined a revamped RFP process from concept to completion, while working with internal stakeholders to update default language and ensure a complete response is submitted on time.- Created custom content as required for targeted email campaigns, agency deployments, and online media SEO while maintaining a balanced and accurate perception of our brand to all constituency groups.- Entered RFP-related data into the CRM system to track customer contract information, improve business relationships with leads, and compile monthly and annual reports to present to board members, investors, and the company leadership team.

- Prepared 30 proposals annually to government agencies to win new business by carefully determining the best responses to technical requirements, submitting proposals on time, and removing grammar/spelling errors.- Wrote more than 50 custom, persuasive content entries by meeting with the CEO, the leadership team, and other Subject Matter Experts to discuss newly developed products and services, Go-To-Market strategies, and experiences of incarcerated learners utilizing Edovo’s technology.- Worked with reviewers to perfect the layout of copy and graphics, from the cover letter to appendices.