I am a customer service professional with over ten years of work experience interested in book publishing. Reading books feeds my hunger for knowledge and I strive to constantly increase my competence, so I am seeking a career change to explore further and expand my relationship with it. My hospitality-driven and team-player mindset, attention to detail, adaptability, and curiosity to grow over time show that I can be a great cultural fit. I aspire to create value with people, resulting in a generous and resilient culture and producing outcomes.
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Patient Care CoordinatorTend Aug 2023 - Jul 2024New York, New York, United States• Verified members’ insurance plans and prepared treatment schedules for cost transparency.• Managed daily schedule for General Dentist, maximizing scheduling opportunities.• Collaborated with studio team to optimize operations and enhance member experience. -
Administrative Assistant209 Nyc Dental Llp Feb 2023 - May 2023New York, New York, United States• Verified patients’ insurance plans through phone and online provider portals.• Explained insurance benefits to patients. -
Restaurant Team MemberShake Shack Jul 2022 - Oct 2022New York, United States• Flexible to work any shift, including opening and closing.• Cooking, cleaning, guest interactions/customer service in a fast-paced, high-volume environment. -
In-Store Grocery ShopperAmazon Nov 2019 - Mar 2022New York City Metropolitan Area• Efficiently prepared online grocery orders within a two-hour deadline, ensuring customer satisfaction.• Proactively communicated with customers via phone to address out-of-stock items and identify upsell opportunities.• Demonstrated self-motivation and attention to detail in fulfilling orders for Amazon Grocery Shopper role. -
TalentJitjatjo Jan 2018 - Feb 2020New York, New York, United States• Provided on-demand hospitality services for corporate, sporting, and music events in New York City.• Demonstrated flexibility by committing to shifts within 24 hours of the start time.• Upheld strict company standards on dress code to ensure a professional appearance. -
Guest Experience/Hospitality/Front & Back Of House Team MemberChick-Fil-A-Franchise Mar 2018 - Aug 2019New York City - Fulton Street• Prepared salads, wraps, and sides for corporate accounts, catering, and walk-ins at Chick-fil-A-Franchise.• Recognized as Team Member of the Month for dedication and proficiency in multiple FOH/BOH roles.• Maintained strict company standards on uniforms, order presentation, and food safety.• Flexibly switched positions and multitasked to ensure smooth operations. -
CashierWhole Foods Market May 2019 - Jul 2019New York, New York, United States• Performed cash register functions and bagged groceries. -
CashierChopt Creative Salad Company Oct 2017 - Dec 2017New York, New York, United States• Monitored pick-up and delivery orders and operated point of sale system. -
Hospitality SpecialistShiftgig May 2017 - Aug 2017New York, New York, United States• Provided on-demand hospitality services for corporate, sporting, and music events in New York City.• Demonstrated flexibility by committing to shifts within 24 hours and upholding strict dress code standards.• Ensured a seamless guest experience by delivering top-notch service and attention to detail. -
Cashier/Food Service WorkerRestaurant Associates Feb 2017 - Aug 2017New York, New York, United States• Managed cashier duties and ensured efficient customer service.• Organized and maintained cafeteria serving stations for breakfast and lunch.• Restocked beverages, snacks, condiments, and paper supplies to meet customer demand. -
Restaurant Team MemberShake Shack May 2014 - Aug 2016Brooklyn, New York, United States• Hired for the grand opening Brooklyn location in 2014.• Executed cooking, cleaning, and cashiering duties.
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Concessions Stand Worker/CashierLegends Mar 2014 - May 2014Bronx, New York, United States• Provided customer service and operated Point of Sale system at Yankee Stadium.• Handled cash transactions and served food and beverages to customers.• Managed inventory and restocked supplies to maintain efficient operations.
Marilyn Lara Education Details
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Publishing -
Communication And Media Studies -
Social Work -
Cedei - Centro De Estudios Interamericanos
Frequently Asked Questions about Marilyn Lara
What is Marilyn Lara's role at the current company?
Marilyn Lara's current role is Transitioning into the world of publishing!.
What schools did Marilyn Lara attend?
Marilyn Lara attended Nyu School Of Professional Studies, Hunter College, Siena College, Cedei - Centro De Estudios Interamericanos, Hunter College, New York University.
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