Marilyn Messner

Marilyn Messner Email and Phone Number

Customer Service & Support Specialist - Driving Results for Exceptional Customer Service, Account Management, & Delivery of Quality Products & Services. @ ACO USA
casa grande, arizona, united states
Marilyn Messner's Location
Painesville, Ohio, United States, United States
Marilyn Messner's Contact Details

Marilyn Messner work email

Marilyn Messner personal email

n/a
About Marilyn Messner

Welcome to my profile. I am an analytical and detail-oriented support professional with extensive experience delivering world-class customer service and ensuring seamless operations for busy, fast-paced organizations and departments in multiple industries. I am passionate about what I do because I support employees in the delivery of quality customer service and assist them in obtaining the skills and support they need to grow professionally and enjoy the work they do. I have a broad skill set, allowing for delivery of high-profile support and expertise for executive management. I am a hands-on manager, who will always assist multiple departments to ensure the company works seamlessly. I have a proven track record for managing logistics for special events and travel and a history of supporting sales departments in generating sales. Technically sophisticated, I have an excellent knowledge of software applications and programming. I also am able to explain complex information in easy-to-understand language and am proficient in collaborating on the onboarding process for employees and delivering training. My key areas of expertise include, but are not limited to: Strategic Planning & Execution, Sales Support, Stakeholder Relationship Management, Documentation & Report Development, Event Planning, Technical Management & Support, Data Analysis & Review, HIPAA Privacy & Security, Staff Development & Leadership, Product Sales Support & Service, Employee Onboarding & Training, and Contract Management & Logistics. If you would like to discuss my skills and background, you will find my contact information in this profile.

Marilyn Messner's Current Company Details
ACO USA

Aco Usa

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Customer Service & Support Specialist - Driving Results for Exceptional Customer Service, Account Management, & Delivery of Quality Products & Services.
casa grande, arizona, united states
Website:
acousa.com
Employees:
133
Marilyn Messner Work Experience Details
  • Aco Usa
    Customer Service Representative
    Aco Usa Oct 2021 - Present
    Mentor, Ohio, United States
    Provide exceptional service ensuring a positive comprehensive customer experience, from inquiry and quotation to ownership of the sales order process through delivery and beyond, proudly representing ACO’s trench drain products.
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  • Corebiolabs
    Human Resources & Accounts Payable Generalist
    Corebiolabs Jun 2020 - Oct 2021
    Mentor, Ohio, United States
    Deliver exceptional outcomes for daily operations for start-up company, focused on human resource functions, including assisting with employee onboarding, training, and offboarding. Create and maintain job descriptions, org chart, process flow diagrams, and standard operating procedures. Support CEO in administrative operations, such as accounts payable, meeting and event planning, travel arrangements. Perform accessioning of medical specimens, shipping of medical supplies to clients, and serve as UPS CampusShip administrator. Lead implementation of HIPAA privacy and security regulations. Serve as HIPAA Compliance Officer.
  • De Nora Tech, Inc.
    Inside Sales Account Representative
    De Nora Tech, Inc. Apr 2015 - Jun 2020
    Concord, Ohio, United States
    Propelled forward progress for domestic and international sales, service, and delivery of CABU (Chlor-Alkali) and DNOX (Oxygen & Specialties) electrochemical products. Ensured payment collections and managed sales orders in SAP S/4HANA ERP database. Delivered quotes, reviewed customer contracts and purchase orders related to standard terms and conditions, and initiated and revised sales orders for fabrication and refurbishment. Supported production schedule revisions and procurement and warehouse. Forged and fostered relationships with internal stakeholders, including those in logistics, manufacturing, planning, purchasing, and engineering departments.
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  • De Nora Tech, Inc.
    Administrative Assistant, Sales
    De Nora Tech, Inc. Jun 2006 - Apr 2015
    Concord, Ohio, United States
    Supported Sales Department in daily operations. Arranged for domestic and international travel arrangements, visa applications, and passport applications and renewals. Completed all preparations for company participation and/or exhibition in trade shows and industry meetings. Managed documentation and reporting. Handled all aspects of logistics for De Nora Tech's Chlorine/Chlorate Seminar, a symposium offered for technical training of chlor-alkali customers.
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  • Cleveland Clinic
    Administrative Secretary, Department Of Molecular Cardiology
    Cleveland Clinic Jul 2005 - Jun 2006
    Cleveland, Ohio, United States
    Supported the Chairman, Principal Investigators and Research Staff of the Department of Molecular Cardiology and the Joseph J. Jacobs Center for Thrombosis & Vascular Biology. Supported Chairman in roles of editorial board member and reviewer for several scientific journals, serving as liaison between editor and Chairman/corresponding author. Grants: Provided support with the National Institutes of Health and American Heart Association grant application and renewal processes. Ensured all application components were present and requirements for document and figure formatting were met. Acted as liaison for applicant and Office of Sponsored Research. Manuscripts: Provided support with manuscript preparation and submission for several scientific journals and books. Ensured all requirements for submission were met (document and figure formatting and manuscript structure, copyright transfer agreements, conflict of interest disclosures, rights & permissions requests for image use from copyright holders, etc.).
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  • The Standard
    National Accounts Staff Specialist And Administrative Assistant
    The Standard Dec 2000 - Mar 2005
    Portland, Oregon, United States
    From December 2000 to May 2001, served as Administrative Assistant, National Accounts. Provided support for the Vice President and Regional Vice Presidents of National Accounts, and for the Department of National Accounts, Employee Benefits Division.From June 2001 to July 2004, was promoted to National Accounts Staff Specialist. Provided specialized support for the Department of National Accounts and the Vice President of National Accounts, Employee Benefits Division. Developed a system of management reports for measuring production and a dashboard report for key financial metrics. Established and maintained an intranet website for National Accounts following company web authoring standards.From August 2004 to March 2005, served as Administrative Assistant, Sales. Supported the Vice President of Sales and the Department of Sales, Employee Benefits Division.
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  • Case Western Reserve University
    Department Assistant Ii And Secretary Iv, Department Of Chemical Engineering
    Case Western Reserve University Jan 1998 - Sep 2000
    Cleveland, Ohio, United States
    From January to October 1998, served as Secretary IV for the Department of Chemical Engineering of the School of Engineering. Supported department faculty and students. Assisted nine faculty members with all phases of course related and departmental work, including technical typing, scientific equations, and with grant proposals.From November 1998 to September 2000, was promoted to Department Assistant II for the Department of Chemical Engineering of the School of Engineering. Supported the Chairman and Business Manager. Assisted in the appointment process for new faculty, lecturers, visitors, and research staff. Assembled promotion and tenure files and faculty evaluations. Assisted in the reconciliation of monthly expense statements. Maintained undergraduate files and graduate application files; processed graduate applications. Developed and maintained departmental website.
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  • Case Western Reserve University
    Secretary Iv, School Of Dentistry, Office Of Development And Alumni Affairs
    Case Western Reserve University Jan 1997 - Dec 1997
    Cleveland, Ohio, United States
    Supported the Director of Development and Alumni Affairs. Assisted with planning of special events for the Alumni Office, the Alumni Association Board of Directors and various graduate departments. Corresponded with alumni, donors and committee members. Desktop publishing.
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  • Case Western Reserve University
    Secretary Iv, School Of Dentistry, Department Of Oral Diagnosis And Radiology
    Case Western Reserve University Jun 1992 - Dec 1996
    Cleveland, Ohio, United States
    Supported the Chairman, faculty and staff. Designed clinical rotation schedules and spreadsheets for clinical and didactic grades. Assisted in preparation of presentations, abstracts, posters, newsletters, course materials and exams. Performed literature searches and retrievals from university libraries. Admitting Clinic: Secretary/receptionist for the Admitting Clinic. Initiated creation of database for entry of patient card files. Designed complete set of forms for patient file to conform to accreditation standards. Devised Admitting Procedure Manual for staff use. Continued Care Clinic: Secretary/receptionist for the Continued Care Clinic. Coordinated patient recall (prophylaxis) program, managing all phases from patient scheduling to payment.
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  • Case Western Reserve University
    Secretary Iii, School Of Dentistry, Departments Of Clinical Affairs And Continuing Education
    Case Western Reserve University Jan 1990 - Jun 1992
    Cleveland, Ohio, United States
    School of Dentistry, Departments of Clinical Affairs and Continuing Education. Support for the Department of Clinical Affairs (Associate Dean) and the Department of Continuing Education. Sole support for the Director of Continuing Education, involving coordination of course scheduling, maintenance of course and financial records, brochure planning, etc.
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Marilyn Messner Skills

Microsoft Excel Microsoft Office Customer Service Powerpoint Microsoft Word Outlook Strategic Planning Sales

Marilyn Messner Education Details

Frequently Asked Questions about Marilyn Messner

What company does Marilyn Messner work for?

Marilyn Messner works for Aco Usa

What is Marilyn Messner's role at the current company?

Marilyn Messner's current role is Customer Service & Support Specialist - Driving Results for Exceptional Customer Service, Account Management, & Delivery of Quality Products & Services..

What is Marilyn Messner's email address?

Marilyn Messner's email address is ma****@****ora.com

What schools did Marilyn Messner attend?

Marilyn Messner attended Cuyahoga Community College, Cuyahoga Community College, The Cleveland Institute Of Art, Cleveland, Ohio.

What skills is Marilyn Messner known for?

Marilyn Messner has skills like Microsoft Excel, Microsoft Office, Customer Service, Powerpoint, Microsoft Word, Outlook, Strategic Planning, Sales.

Who are Marilyn Messner's colleagues?

Marilyn Messner's colleagues are Vehbi Oksuz, Mock Jonathan, Oliver Garcia, Saad Khan, Nallely Islas Orozco, Ripley Rowan, Stan Tackett.

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