> Responsible for providing support for Snacks/Beverages sales field through specific analyses and reports, monitoring efficiency, key performance indicators, and target achievement level.> Developing, generating, and implementing sales performance and objectives reports.> Gathering, evaluating, and interpreting sales data for On-Trade and Off-Trade customers.> Tracking and assessing competitive activity, customer behavior, and market trends.> Maintaining and updating databases.> Regularly communicating with various stakeholders such as sales representatives, partners, and HR.> Identifying and enhancing reporting processes and tools for efficiency.

> Manage and maintain accurate customer account information, including credit limits, contact details, and billing information.> Develop and maintain strong relationships with key accounts, identifying and addressing any issues or concerns.> Implement and monitor credit control processes to ensure timely payment of invoices.> Provide regular updates on account status, including aging reports and collection efforts.> Negotiate payment plans and terms with customers in financial distress.> Identify trends and potential areas of risk and take proactive measures to minimize financial loss.> Collaborate with internal teams, such as sales and customer service.> Review and analyze processes and tools to identify areas for improvement and implement corrective action as needed.> Providing training and support for new joiners.

> Analyzing credit risk for existing and potential customers of Sociedade Central de Cervejas and Novadis.> Developing and implementing credit risk scorecards, classifying customer credit risk, and determining payment terms and methods in accordance with credit policies.> Regularly conducting credit reports and reviews.> Collaborating effectively with team members to achieve team goals and objectives.> Providing training and support for new team members.> Assisting with the transition of credit risk management for Novadis.

> Providing a friendly and helpful service to taxpayers.> Issuing and sending collection letters to taxpayers.> Analyzing petitions against non-payers.> Liaison with taxpayers, resolution of claims, refunds and penalties.> Registering data about taxpayers.

> Managing University of Cadiz Housing Office website and e-mail.> Collecting money, book-Keeping and registering customers.> Costumer service, promotion and sales of products and services.

> Research team: carrying out surveys to passengers on departure’s area and lounges at Madeira’s Airport.> Inserting data from surveys in excel file and performing statistical calculations.