Marina De Olde Email & Phone Number

Netherlands

Leading the program managent on ESG

Utrecht, Nederland

As a lead of business developers in ExpertiseCenter Business I'm enabling the new organisation and the developers of devolksbank to grow in their expertise and within the leadershipteam Hub client interface we focus on cross brand digital channels, assisted channels and business/ IT teams.

Amsterdam En Omgeving, Nederland

As a customer loyalty manager I am (directly) responsible for 70 fte’s working in de client services department. Together with my 5 teams I strive for high end customer service for our mortgage clients. Where we continuously aim to work first time fix and end-to-end to give our customers the best possible experience.

Amsterdam Area, Netherlands

✻ Managing team of 30 FTE advisors for international clients on mortages and investments✻ Developing expat market and acquisition of new international companies✻ Structuring and optimize several processes including online appointments, change to digital banking✻ Relationship management with International companies incl Heads of HR and relocators in order to maintain business✻ Selforganising ✻ Projects ✻ Managing ✻ Relationshipmanagement ✻ Key accounts ✻ International ✻ Scrum✻ Help to initialise growth for department with 10.000 new clients yearly.

Marbella Area, Spain

✻ Provide inputs to the Head of Private Banking to attract and retain valuable customers✻ Conduct visits to HNW customers to strengthen relationships through personalized interaction✻ Provide information about Group products and services and tailor-made solutions depending on clients needs✻ Work closely with legal team and trading desk in order to offer expertise to clients in respective area ✻ Act as the single point of contact for all services all needs/ queries pertaining to HNW customers✻ Ensure processes are in place for launch of products tailored for the HNW customer segment✻ Maintain and expand the HNW customer base through introduction of innovative products backed by provision of superior services✻ Being the link for clients within International Private Banking worldwide✻ Monitoring and leading the deal processes with all teams involved✻ Business development in other markets e.g. Mallorca, Dubai and UK✻ Sales ✻ Business Development ✻ Management ✻ Acquisition ✻ Key Account Management

Dam Amsterdam, Vijzelstraat Amsterdam, Huizen, Bussum, Weesp

Successful managed different teams 20-30FTE in main Abn Amro retail branches

Netherlands

Developed with others the Abn Amro Thuis project and trained, coached and worked in a one stop shop salesforce of financial advisors in top retail segment

Executive Mba, Business And It

Sept 2023: Module Digital Strategy and Transformation

Private Banking Certification Programme

International Business

Accountmanagement, Sales, Marketing And Communication

Bachelor'S Degree, Management

Education record