Marina Bueno Email & Phone Number

Italy

Greece

Rio De Janeiro, Brazil

Leadership and Team Management:- Recruit, hire, and train reception staff- Schedule and manage team rotations- Delegate tasks and responsibilities- Motivate and support the team- Carry out performance evaluations- Resolve team conflicts and problemsOperational Efficiency and Process Improvement:- Develop and implement standard operating procedures (SOPs)- Analyze guest feedback and implement solutionsBudget Management and Resource Allocation:-… Show more Leadership and Team Management:- Recruit, hire, and train reception staff- Schedule and manage team rotations- Delegate tasks and responsibilities- Motivate and support the team- Carry out performance evaluations- Resolve team conflicts and problemsOperational Efficiency and Process Improvement:- Develop and implement standard operating procedures (SOPs)- Analyze guest feedback and implement solutionsBudget Management and Resource Allocation:- Prepare and manage the reception budget- Negotiate with vendors and suppliersCollaboration and Communication:- Maintain clear communication with other departments- Develop solid relationships with suppliers and partners- Provide regular updates on operations, performance and potential issues Show less

Rio De Janeiro, Brazil

Guest Service:- Guest welcome and check-in- Answer questions and recommendations- Assist with reservations and transportation- provide maps, cheats and key cards- Handle tourist payments and taxes- Facilitate luggage storage and social eventsAdministrative tasks:- Manage bookings and availability- Update reservation system and records- Respond to phone calls and process payments- Maintain reception and documentation area- Prepare reports and… Show more Guest Service:- Guest welcome and check-in- Answer questions and recommendations- Assist with reservations and transportation- provide maps, cheats and key cards- Handle tourist payments and taxes- Facilitate luggage storage and social eventsAdministrative tasks:- Manage bookings and availability- Update reservation system and records- Respond to phone calls and process payments- Maintain reception and documentation area- Prepare reports and manage suppliesAdditional Responsibilities:- Maintain a positive atmosphere- Promote the hostel and its services- Resolve conflicts and emergencies- Follow safety protocols and local regulations- Coordinator with employees and suppliers Show less

- Developed and implemented data-driven internal linking strategies to improve website architecture and organic traffic;- Optimized website content for search engines and user experience, to ensure alignment with SEO best practices.;- Performed comprehensive technical SEO audits to identify and fix crawl errors, ensuring optimal website health for search engines.- On-page SEOTools:Screaming Frog, Jet Octopus, Ahrefs, Moz, Botify, Google Search Console, Google Analytics… Show more - Developed and implemented data-driven internal linking strategies to improve website architecture and organic traffic;- Optimized website content for search engines and user experience, to ensure alignment with SEO best practices.;- Performed comprehensive technical SEO audits to identify and fix crawl errors, ensuring optimal website health for search engines.- On-page SEOTools:Screaming Frog, Jet Octopus, Ahrefs, Moz, Botify, Google Search Console, Google Analytics, SEO Minion, Link Redirect Trace, SEO Meta in 1 Click.Activities:- Performed comprehensive SEO audits for diverse clients.- Led client meetings to effectively gather requirements and translate them into actionable SEO strategies.- Collaborated cross-functionally with product teams and content creators to ensure seamless integration of SEO best practices.- Participated in meetings to align SEO goals with broader project objectives.- Optimized website content for conversions, leading to a 49% increase in online sales. Show less

Belo Horizonte, Minas Gerais

I was hired as additional staff during the busy period of Black Friday and Christmas, to assist with the increased workload and demands of the season.

Postgraduate Degree, Data Science

Bacharel, Biology/Biological Sciences, General