Brazil Quality Lead
Current
Dec 2023 - Present
AeroLeads people directory · profile
Marina Bastos Email & Phone Number
Brazil Quality Lead
at
T-Systems do Brasil
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Brazil Quality Lead
Location
São Paulo, Brazil
Company size
Who is Marina Bastos? Overview
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Quick answer
Marina Bastos is listed as Brazil Quality Lead at T-Systems do Brasil, a with 1406 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Marina Bastos.
Marina Bastos previously worked as Account IT Governance Lead at T-Systems Do Brasil and Incident Manager at T-Systems Do Brasil. Marina Bastos holds Bacharelado Em Administração, Business Administration And Management, General from Universidade Anhembi Morumbi.
Company email context
Email format at T-Systems do Brasil
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T-Systems do Brasil
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Profile bio
About Marina Bastos
Marina Bastos is a Brazil Quality Lead at T-Systems do Brasil. She is proficient in Espanhol, Japonês and English.
Current workplace
Marina Bastos's current company
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T-Systems Do Brasil
5 roles
Marina Bastos work experience
A career timeline built from the work history available for this profile.
Sep 2022 - Dec 2023
Incident Manager
- Moderação de daily com gestores;- Monitoração do backlog;- Melhoria dos processos;- Incident reports;- Suporte aos processos de gestão de nível de serviço, mudanças, problemas e auditorias;- Manutenção do catálogo de serviços.
Dec 2021 - Sep 2022
Quality Assurance
- Owner do processo de pesquisa de satisfação (C-SAT)- Identificação e correção de GAPs nos processos operacionais;- Elaboração de planos de ação visando melhoria contínua;- Melhorias do catálogo de serviço;- Realização de monitorias (EN/PT);- Atualização da base de conhecimento;- Moderação de reuniões entre áreas internas e clientes;- Elaboração de comunicações/treinamentos;- Demonstração de resultados e análises em reunião operacional;- Criação de dashboards em PBI para análise e apoio;- Apoio a implementação do processo no Service Now.
Apr 2021 - Dec 2021
Service Level Manager
-Gerenciamento de KPIs (SLAs, SLOs e OLAs);-Gestão de contratos;-Elaboração de relatórios executivos;-Controle e gerenciamento de planos de ação de níveis de serviço não atingidos;-Elaboração de Reports de níveis de serviço;-Participação em projetos de implantação de novos clientes;-Realização de treinamentos de Gestão de Nível de Serviço;-Implementação de melhorias de processo;-Análise de incidents, changes e problems;-Gestão do conhecimento: disparo de emails informativos e blog de quality.
Aug 2019 - Apr 2021
Team & coworkers
Colleagues at T-Systems do Brasil
Other employees you can reach at t-systems.com.br. View company contacts for 1406 employees →
BG
Bianca Gasparino De Campos
Colleague at T-Systems Do BrasilSanto André, São Paulo, Brazil
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NH
Nilza Higa
Colleague at T-Systems Do BrasilSão Caetano Do Sul, São Paulo, Brazil
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TA
Thiago Andrade
Colleague at T-Systems Do BrasilCampos Dos Goytacazes, Rio De Janeiro, Brazil
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LA
Leonardo Augusto Kraisch
Colleague at T-Systems Do BrasilTimbó, Santa Catarina, Brazil
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FF
Fernando Félix
Colleague at T-Systems Do BrasilBarueri, São Paulo, Brazil
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CH
Carlos Henrique Imbriani Bastos
Colleague at T-Systems Do BrasilSão Paulo, Brazil
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FM
Fábio Milani
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil
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DQ
Daniel Quaresma
Colleague at T-Systems Do BrasilSão Paulo, Brazil
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PG
Percia Graniso
Colleague at T-Systems Do BrasilOsasco, São Paulo, Brazil
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JB
Juliana Bertotti
Colleague at T-Systems Do BrasilMogi Das Cruzes, São Paulo, Brazil
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Bianca Gasparino De Campos
Colleague at T-Systems Do BrasilSanto André, São Paulo, Brazil
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NH
Nilza Higa
Colleague at T-Systems Do BrasilSão Caetano Do Sul, São Paulo, Brazil
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TA
Thiago Andrade
Colleague at T-Systems Do BrasilCampos Dos Goytacazes, Rio De Janeiro, Brazil
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LA
Leonardo Augusto Kraisch
Colleague at T-Systems Do BrasilTimbó, Santa Catarina, Brazil
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FF
Fernando Félix
Colleague at T-Systems Do BrasilBarueri, São Paulo, Brazil
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CH
Carlos Henrique Imbriani Bastos
Colleague at T-Systems Do BrasilSão Paulo, Brazil
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FM
Fábio Milani
Colleague at T-Systems Do BrasilBlumenau, Santa Catarina, Brazil
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DQ
Daniel Quaresma
Colleague at T-Systems Do BrasilSão Paulo, Brazil
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PG
Percia Graniso
Colleague at T-Systems Do BrasilOsasco, São Paulo, Brazil
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JB
Juliana Bertotti
Colleague at T-Systems Do BrasilMogi Das Cruzes, São Paulo, Brazil
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1 education record
Marina Bastos education
FAQ
Frequently asked questions about Marina Bastos
Quick answers generated from the profile data available on this page.
What company does Marina Bastos work for?
Marina Bastos works for T-Systems do Brasil.
What is Marina Bastos's role at T-Systems do Brasil?
Marina Bastos is listed as Brazil Quality Lead at T-Systems do Brasil.
Where is Marina Bastos based?
Marina Bastos is based in São Paulo, Brazil while working with T-Systems do Brasil.
What companies has Marina Bastos worked for?
Marina Bastos has worked for T-Systems Do Brasil and Dxc Technology.
Who are Marina Bastos's colleagues at T-Systems do Brasil?
Marina Bastos's colleagues at T-Systems do Brasil include Bianca Gasparino De Campos, Nilza Higa, Thiago Andrade, Leonardo Augusto Kraisch, and Fernando Félix.
How can I contact Marina Bastos?
You can use AeroLeads to view verified contact signals for Marina Bastos at T-Systems do Brasil, including work email, phone, and LinkedIn data when available.
What schools did Marina Bastos attend?
Marina Bastos holds Bacharelado Em Administração, Business Administration And Management, General from Universidade Anhembi Morumbi.
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