Marina Percheron Email & Phone Number

Tallinn, Harjumaa, Estonia

• Customer and partner support, providing solutions and problem solving for customers and suppliers in the Americas and Portugal.• Managing orders, requests, and warranty cases for our customers/products.• Working in a diverse team, trying to meet goals and deal with multicultural questions in each served country.• Billing management in support to the finance team.• Attention to detail, seeking transparency and excellence in every service provided.

Foz Do Iguaçu, Paraná, Brazil

• Making the first contact with potential customers, providing them with information and leading the enrollment process through e-mail, telephone and live chat.• Implementing and keeping the registration process, organizing customer data to ensure easy access and availability.• Overseeing all communication within the organization, making sure all customers are informed about the latest actions and decisions.• Organization of open events, being responsible for their structure and… Show more • Making the first contact with potential customers, providing them with information and leading the enrollment process through e-mail, telephone and live chat.• Implementing and keeping the registration process, organizing customer data to ensure easy access and availability.• Overseeing all communication within the organization, making sure all customers are informed about the latest actions and decisions.• Organization of open events, being responsible for their structure and programming, raising awareness about the project to the local community.• Holding meetings (face-to-face and virtual) with individual families and larger groups, giving updates, listening to demands and aligning our services with customer expectations. Show less

Foz Do Iguaçu, Paraná, Brazil

• Creation of web content to promote the brand on social media.• Preparing proposals to customers from their requests and orders.• Organizing and scheduling deadlines for the creation and delivery of handcrafted pieces. • Customer prospection: receiving online and personal contacts, answering their questions about my products, aligning what I could offer to their needs.• Maintaining the organization and purchase sheet of all materials needed for the execution and creation of the… Show more • Creation of web content to promote the brand on social media.• Preparing proposals to customers from their requests and orders.• Organizing and scheduling deadlines for the creation and delivery of handcrafted pieces. • Customer prospection: receiving online and personal contacts, answering their questions about my products, aligning what I could offer to their needs.• Maintaining the organization and purchase sheet of all materials needed for the execution and creation of the products.Brand of my authorship based on handmade production. Show less

Foz Do Iguaçu, Paraná, Brazil

Elementary school teacher of science classes.High school teacher of biology classes.Monitor of extra shifts, teaching arts & crafts and science experiments.

Licentiate Degree, Biology/Biological Sciences, General

Pedagogy - Waldorf/Steiner

Pedagogy Degree