Services:o Strategically building successful management teams; providing resources to enhance the project and client services.o Research, develop and review business proposals.o Providing business development services leading to increased sales with profitable margins.o Team leader, trainer and client liaison overseeing multiple project managers and employees.o Analyzing/reviewing staffing and business procedures and processes for operational improvements.

Active member of the International Bridge, Tunnel and Turnpike Association (IBTTA); speaker/moderator, serve on the Awards and Site Selection Committees.

Responsible for planning, procuring, and executing 10 contracts for toll operations, customer service centers, back office operations, traffic management centers, and facility parking garages based in: New York, New Jersey, Michigan, Missouri, Colorado, Minnesota, Alabama, and Florida. o Oversee project plan development and implementationo Provide staff oversight and client relations for all contractso Supervise agency-wide initiatives, ensuring coordination of activities and management streamso Successfully navigate the productivity of team members o Strategically coordinate the core business plan with staff, colleagues and clientso Ensure that onsite managers have the resources necessary to work to their full potentialo Set goals, evaluated performance, and encourage collaboration with multiple business unitso Identify project scope, assess risk, gather proposal requirements - including staffingo Integrate staff with clients and develop/train project managers to work on future pursuits