Mario Maksoud Email & Phone Number

Beirut, Lebanon

• Handling SMS operations and interconnections related to clients and suppliers• Follow up on issues and requests requested by customers through a special tracking/ticketing system• Using tools that help with checking SMS issues such as TelQ and iTest.• Generating trace files and accessing them in wireshark to debug errors in messaging operations to then get in touch with operators from all around the world depending on the destination country to solve the issue• Monitoring the gateway and whitelisting IPs to allow access to business’s network• Using HTTP(s) SMS API interface for sending a single SMS or Bulk SMS to valid phone numbers(Get, Post Request)• Working intensively on a program called B-Pal for sms traffic management which equips telecom carriers, service providers and aggregators with an advanced set of modules to control and monitor SMS traffic.• Identifying and solving system problems and monitor the system logs, services, and databases for possible faults

Beirut, Lebanon

Researched fiber network structure components, history, evolution, topologyImplemented Passive and active equipment in FTTxUsed OTDR for optical tests in FTTx (iOLM, VFL)Designed a fiber network and calculated optical link budget

Beirut, Lebanon

Beirut, Lebanon

Captured numerous live events, including weddings, graduation ceremonies, and other celebrationsTook high-quality portrait photos of clients and retouched them using Adobe PhotoshopCreated slideshows and thematic videos for special events.