Mario Nava Email & Phone Number

Del Rio, TX, US

Del Rio, Texas, United States

Laughlin Air Force Base

San Antonio, Texas Area

San Antonio, Texas Area

• Investigating, evaluating, and negotiating claims, in order to reach a fair and equitable settlement.
• Demonstrating sound analytical reasoning in applying current and changing policy, procedures and instructions.
• Using compassionate communication and persuasive negotiation to ensure a positive customer experience.
• Collaborating with team units and claim segments to execute timely and efficient claim resolution.
• Achieving targeted performance goals to manage costs and support… Show more
• Achieving targeted performance goals to manage costs and support Allstate’s industry-leading operational standards. Show less

Kerrville, TX

• Researched, developed, and wrote stories concerning community and government events on a daily deadline.
• Investigated, extracted and clarified pertinent information before publishing.
• Developed and maintained sources and managed relationships with city and county officials.

San Antonio, Texas Area

• Executed in-line quality control by reviewing, researching, and verifying all insurance updates and payments on escrow loans.
• Made necessary outbound calls and/or researched insurance carrier websites to verify and update insurance coverage.
• Entered, edited, and modified pertinent insurance and escrow payment data.

San Antonio, Texas Area

• Created and customized KENS 5 Website.
• Initiated and integrated public content in-line with marketing goal for KENS 5 Website.
• Compiled and recorded daily social and digital media content for KENS 5 Website.

San Antonio, Texas

• Managed a staff of six people as sports editor.
• Provided training to staff on AP writing and interview techniques.
• Created and executed a weekly schedule for staff assignments.
• Made final decisions regarding sports section design and coverage.
• Extensively used graphic design techniques/procedures with InDesign for weekly print publication.
• Provided beat coverage of UTSA Athletics and all local San Antonio sports teams.

San Antonio, Texas Area

• Catalogued motor vehicle titles for the state of Texas in accordance with automobile loans through Security Service.
• Reviewed and problem-solved vehicle loan payoffs and title release for customers.
• Managed special cases of loan payoffs from credit unions acquired under the SSFCU Company.
• Performed scanning, inventory, and mailing duties.

Bachelors, Communication-Technical Communication

Activities and Societies: The Paisano (UTSA Independent Student-run Newspaper) I graduated Summa Cum Laude from The University of Texas at.

English