• Sales & Operation Process – Participate the planning processes & governance when setting monthly and quarterly targets.• Sales Targets – Set and follow half-year and annual targets for our Sales Offices.• Governance – Maintain cross-categories multi-channel governance through forums and multifunctional agendas.• Customer Development Performance – Monitor sales, financial and market KPIs to set data-driven plans of action.

• Driving strategic and financial interventions in (cross category) customer P&Ls, optmizing TMI investments and drive opportunities;• Managing FTEs allocation, maintaining adhoc routines on SAP, Sales Force and similar systems. Optimizing OVH expenses to drive ZBB efficiency;• Managing monthly TMI payments for over 60 customers, ensuring compliance with high traceability procedures.• Ensuring Price Strategies are well implemented across the Business Unit, acknowledging Federal Taxes, Market Dynamics and Special Regimes, assisted by Retail Intelligence systems such as Neogrid, ScannTech and Nielsen.

• Acting as support for pricing, implementing Categories Strategies across Brazil’s North Center Region and our different market channels; • Measuring bottom line growth and margin increase through P&L analysis, reporting results to our senior leadership (Managers and Sales Director).

• Acting in the Home Care Division by monitoring the growth level of its categories (Home & Hygiene, Solution Wash and Fabric Conditioners) in Brazil’s North Center Region, building investment plans for different market segments, and analyzing Sell In/Sell Out/Market Share performance, as well as retails main KPIs such as price, promotion, distribution, facing and assortment. Training both sales and merchandising teams on the Division’s strategies.

• Assistance to the North Center Sales Office Customer Development Team by managing ad hoc routines, providing reports/insights from Sell In/Sell Out analysis, in colaboration with Sales and Merchandising divisions.