Mario Torres Email and Phone Number

Echo Home Loans is a wholesale mortgage broker working with some of the best lenders in the Nation. This gives our mortgage experts the flexibility to find the best suited loan product for each individual clients needs. Echo Home Loans is currently licensed to broker in five states (AZ, CO, NM, TX, and CA). We are actively writing Conforming, FHA, VA, USDA, Non-Conforming, Construction, DPA, and Reverse Mortgage loans for qualified applicants.

ZPMS is a family orientated mortgage company, eager to earn life long clients. A home purchase, or residential refinance, can be scary! We work hard to educate our borrowers on the process, while finding the best bank and loan program to achieve their goals. With over 30 accredited lenders available to our wholesale brokerage, we're confident we have a product for most everyone. Reach out to me today with your questions, and let me earn your trust.

• Responsible for providing business units with the highest quality training course/curriculum design, planning, classroom instruction, education and advice.• I deliver expert sales and industry knowledge in multiple areas to enable the highest level of training within the organization. • Demonstrate advanced problem solving, troubleshooting, resolution, communication, and customer service skills. • Ensure efforts remain focused on improving WFMS, as issues and campaigns get communicated with very tight deadlines.• Clarifies direction; mentors and trains employees to perform their jobs effectively. • Contributing editor for employee communications, both training and marketing. Currently working on the Telesales Training Camp guide which will deliver a more production ready new hire. • Understands user requirements and is able to translate into training plans and recommendations.• Anticipate, analyze, and interpret public opinion, attitudes, and issues that might impact training and plans of the organization in the future.• Provided counsel to management at all levels in the organization with regard to policy decisions, courses of action and communication, taking into account the ramifications and the organizations responsibilities. • Familiar with applicable desktop computing tools, internal measurements and processes, basic PC/LAN/WAN functions, simple troubleshooting procedures and how to access Tech support/help appropriately.

• Provide direct leadership and sales training for WFMS Telesales (Walnut Creek CA, Sacramento CA, Phoenix AZ, and Hagerstown MD).• Completely reinvented the Telesales Stagecoach to Success new hire on boarding training curriculum. • Introduced new product lines in a constantly evolving industry.• Proactively developed training programs to improve various selling skills and competencies.• Established value-added curriculum for new and experienced sales associates.• Traveled Nationwide delivering training to all levels on newly implemented Micro-Soft CRM tool.• Regularly hosted National Training calls for all sales, management and upper management.• Worked closely with other departments to liaison changes within the organization. - Trifecta Award winner in Q4 2012 for training delivered on Micro-Soft Dynamics CRM. - SDC Q1, Q2, Q3, Q4 2012 Telesales Stack Rank Winner. - SDC Q1, Q2 2013 Telesales Stack Rank Winner.

• Facilitate and run the monthly contest for Phoenix Merchant Services Telesales.• Utilized for side by side coaching and developing on new hires.• Assists regularly on training modules with current telesales SDC.• Selling non-cash payment (credit, debit, check and gift card) processing solutions to businesses with varying financial needs.• Acquire new merchant sales opportunities in addition to internal networking with other Wells Fargo business units.• Analyze financial statements, develop proposals in our proprietary software application and deliver formal presentations to prospective merchants.

• Originate mortgages for home purchases, refinance, and new home construction.• Initiated the application process, processed incoming loan applications, and produced monthly management reports. Provided customers with detailed product/pricing information and qualified sales leads using extensive telephone contacts.• Interviewed loan applicants, analyzed their requests, and made appropriate recommendations.• Solidify contacts with local realtors, contractors, financial advisors, and other referral sources and meet all potential borrowers, and inspect all properties for requested financing. •   Review and analyze loan transaction packages for preliminary approval or denial in accordance with lender guidelines. • Assemble all required documentation for processing and underwriting on each transaction, and prepare and present all related deal points to Loan Committee when required.• Consistently meets and exceeds all sales requirements.Trained new loan officers on products, procedures & guidelines.

• Originate mortgages for home purchases, refinance, and new home construction.• Initiated the application process, processed incoming loan applications, and produced monthly management reports. Provided customers with detailed product/pricing information and qualified sales leads using extensive telephone contacts.• Interviewed loan applicants, analyzed their requests, and made appropriate recommendations.• Solidify contacts with local realtors, contractors, financial advisors, and other referral sources and meet all potential borrowers, and inspect all properties for requested financing. •   Review and analyze loan transaction packages for preliminary approval or denial in accordance with lender guidelines. • Consistently meets and exceeds all sales requirements.

• Responsible for hiring, developing, motivating, and training multiple successful teams by consistently achieving revenue and indicator targets through direct contact with as many as 50 sales associates. • Maintained and stabilized headcount through effective coaching and developing and strategizing. • Educate my team of sales representatives on products, sales skills, and sales strategies/techniques through use of both company-issued and personally created materials and presentations.• Established/maintained quality sales standards that consistently exceeded corporate and center objectives. • Forecasted and established action plans that achieved sales goals and indicators.• Administered procedures regarding payroll, incentives, and all necessary reports in a timely and accurate manner.• Prepared and presented Quarterly reviews to all members of Management to include reporting on all key indicators affecting the bottom line within the nation, business strengths and opportunities, with commitments to the next quarter’s performance.• Developed contest modules and trained peers on how to implement effective contests to motivate and inspire teams. • MCI Luminary Leaders Award recognized nationally for ranking in Top 5 percentile for performance among organization – 1st period 2001, 1st period 2002, 1st period 2003, 2nd period 2003, 1st period 2004• MCI Peak performance Award- Recognized nationally for maintaining highest quality administrative duties 2003, 2004