- Supervise Non-Inventory Team to meet daily work quota and make sure all markets are cleaned and replenished- Complete Daily Inventory Count for Multiple Consumable Markets- Enter Inventory Count in Excel Spreadsheet- Complete weekly Cycle count audits - Complete weekly Supervisor audits for Safety and cleanliness of the building- Receive Bill of Ladings- Complete daily audits, scorecards and reports on contractors and internal Amazon deliveries- Receive deliveries from Contractors and Amazon deliveries- Complete daily breakdown of the day and any barriers we faced- Complete Yard walks to keep track of Wooden Pallets and Consumables for the building- Update Yard Management System with daily trailer reports- Delegate work so multiple departments have the consumables they need for delivering packages- Distribute and keeps track of cardboard, dunnage, labels, jiffy, tape etc. in multiple markets- Supervise and develop new employees and talent- Code and track employees- Yard Management trained to release and dock trailers- Maintenance Manager trained to resolve faulted robots- Resolve any jams with automated stations and conveyor belts

- Responded to historic billing inquiries, follow-up on leads, prepare for sales visits, and document sales- Educated prior and new customers on our products- Explained why they should switch cable providers by handling objections and offering rebuttals - Assessed customer needs and recommended products that fulfill those needs- Completed necessary sales contracts and paperwork - 1st Quarter 2016 top performer award; 2nd Quarter 2015 top performer award- Achieved a silver award and four bronze awards for exceeding performance goals- Ranked Top 4% (#7 out of 158 representatives in peer group) - Achieved customer satisfaction rating of 95%; achieved 95% quality control rating (company standard 72%)- Troubleshot internet modems, cable boxes and cable card service issues- Sold upgraded packages to current customers; provided chat and email assistance to customers- Handled password resets while adhering to security protocols- Resolved customer billing issues; assisted training department with the training of new employees- Assisted management with special projects to improve our services

- Achieved goals and bonuses for showrooms on a continual weekly basis including under-performing locations.- Upgraded customers from promotional advertisements to platinum merchandise to increase sales.- Maximized each sale through finance promotions and cross selling accessories.- Prepared showrooms for successful audits.- Handled Inventory control by ordering supplies and products to keep showrooms running at optimal performance.

- Obtained Series 6, 63, and Life & Health Insurance licenses.- Maximized each clients banking relationship to retain business and increase capital.- Assessed clients’ needs and future goals to establish investment portfolios.- Referred real estate buyers to Mortgage Professional.- Established small business relationships and maximized existing accounts.