Responsible for International sales. Main Markets are in Europe, Middle-east and Africa with the goal to increase sales by double digit and gain brand recognition by creating awareness - Top Of Mind.Deliver a faultless product and service from Project, Budgeting, Production and Delivery.Create a robust after sales service in order to deliver to client the best experience when buying from HURIC.Sales Visits to prospect, new and existing clients in order to build a strong and close relationship. Coordinate, handle and conduct B2B trade shows.

Leading, coaching and mentoring a dedicated sales team to exceed revenue targets and expand the company's corporate and leisure footprint in Portugal.Contributing to the formulation and implementation of sales strategy to maximize long term revenue opportunities, reduce cost of sale and support channel shift objectives.Structuring and implementing a comprehensive business acquisition plan, while optimizing revenue growth from existing contracted accounts.Developing clear and specific account development plans for key business verticals that best support corporate uplift from each of the 2 Portugal gateways.Developing and maintaining long term strategic relationships with corporate and leisure clients, prospects and key stakeholders in business associations, chambers, tour operators, consolidators, retail and NGOs.Increasing the brand awareness by actively engaging the sales team in new projects and workshops.Promote a positive and creative working environment in order to promote the best capabilities of each sales person and potentiate the revenue.

Supervise the Sales and Marketing performance from the Netherlands and Luxembourg.Supervise the Belgium Sales Team in their negotiation and administration of all Travel Trade and Corporate accounts, as well as the incentive agreements with specific Trade Partners.Managing the Benelux Commercial structure to ensure achievement of the revenue sales targets.Commercial Agreement negotiations with Travel Partners.Representing TAP in all official events.Supervise the Group Department and support all commercial requests in order to achieve the annual targets.Supervise and support the B2B help desk with day to day requests and issues.Supervise the after sales/ customer service department in all aspects: Claims, Suggestions, comments.Support the ATO team on a daily basis.Update and monitor the B2C channel /flytap.be performance, liaising with the eCommerce team in order to improve direct sales.Competition surveillance by monitoring all competitor activities within B2B and B2C channels in order to anticipate and implement commercial/ marketing/ pricing/ actions.Supervise and monitor the Pricing function and liaise with Revenue Optimization in Head Office to obtain the necessary approvals. Liaise with travel organizations and travel trade partners in order to build a trustful relationship.Prepare and present Sales & Marketing reports.

Supervise the Belgium Sales Team in their negotiation and administration of all Travel Trade and Corporate accounts, as well as the incentive agreements with specific Trade Partners.Managing the Benelux Commercial structure to ensure achievement of the revenue sales targets.Commercial Agreement negotiations with Travel Partners.Representing TAP in all official events.Supervise the Group Department and support all commercial requests in order to achieve the annual targets.Supervise and support the B2B help desk with day to day requests and issues.Supervise the after sales/ customer service department in all aspects: Claims, Suggestions, comments.Support the ATO team on a daily basis.Update and monitor the B2C channel /flytap.be performance, liaising with the eCommerce team in order to improve direct sales.Competition surveillance by monitoring all competitor activities within B2B and B2C channels in order to anticipate and implement commercial/ marketing/ pricing/ actions.Supervise and monitor the Pricing function and liaise with Revenue Optimization in Head Office to obtain the necessary approvals. Liaise with travel organizations and travel trade partners in order to build a trustful relationship.Prepare and present Sales & Marketing reports.

On job training in Sales and Marketing.

Analyze all comments and surveys from Business class Passengers.Manage the standard offer and service level of catering, comfort and equipment.Managing all the Catering and loading plans for the Business Class Medium Haul Fleet.Liaise with Cabin Crew Representatives and Caterers in order to negotiate and improve service level.Develop in cooperation with strategic marketing all inflight projects in order to increase Passenger comfort and satisfaction.Premium Lounge Support in order to deliver to Passenger the best experience before flight.Continuous Benchmarking.Monitor and KPI’s follow-up.Budget follow-up

Develop and manage the partner’s accounts within the Frequent Flyer Program ‘Victoria’. Annual business planning and follow-up. Follow-up the KPI’s. Planning below and above de line actions, Convert potential contacts in new partnerships.Create new business opportunities. Create a comfy business environment with partners and achieve commercial goals.

Negotiate, manage and follow-up the Agency Incentive Program contracts within the assigned commercial area (Central/ South Portugal). Prospecting new business opportunities within the B2B segment. On a rotation scheme managing the groups and charters department. Follow-up on a monthly basis all commercial agreements and implement corrective measures.Looking into competition actions and develop all necessary actions to improve our product/ service. Newsletters and Power point presentation preparation. Participating in trade shows, workshops and trade events. Networking with Travel agents.

Promote a peaceful and quiet environment for all Passengers and deliver to Passengers the best flight experience possible within the aircraft. Follow the security and safety rules established by the airline. Follow the inflight service routine defined by the airline. Promote a good working environment.